Job Title: IT Support Executive

Experience: 1-3 Years
Qualification: Diploma / Bachelor's Degree in Computer Science, Information Technology, or a related field

Job Responsibilities

- Install, configure, and troubleshoot desktops, laptops, printers, POS systems, and KOT printers.
- Provide hardware support for front office, kitchen, and back-office IT equipment.
- Diagnose and resolve hardware, software, and network-related issues.
- Perform basic LAN/WAN troubleshooting and configure routers, switches, IP addresses, and network printers.
- Ensure smooth functioning of internet connectivity, Wi-Fi access points, and internal communication networks.
- Support restaurant applications, including POS, billing, and inventory management systems.
- Coordinate with central IT teams and external vendors for issue resolution and hardware replacements.




- Conduct preventive maintenance and routine health checks of IT infrastructure.
- Maintain IT asset inventory, documentation, and asset tagging.
- Provide timely technical support to end users and guide them on basic troubleshooting.

Desired Candidate Profile

- Diploma or Bachelor's Degree in Computer Science, IT, or a related discipline.
- 1-3 years of experience in IT hardware and network support.
- Positive knowledge of Windows OS, LAN/WAN networking, routers, switches, and Wi-Fi troubleshooting.
- Hands-on experience with POS systems, printers, desktops, and laptops.
- Strong troubleshooting, communication, and problem-solving skills.
- Willingness to travel and work in flexible shifts, if required.

📌 IT Support Executive | Devyani International Limited (Gurugram)
🏢 Devyani International
📍 Gurugram