Role & responsibilities:

This role would include the following responsibilities but will not limited to:

- Lead end-to-end investigations of complex fraud cases (card-not-present, e-commerce, tokenization fraud, ATO, mule accounts, cross-border fraud).
- Identify emerging fraud trends such as:
- Social engineering / phishing-driven card fraud
- Account Takeover (ATO) & identity compromise
- Mule networks & merchant collusion
- Digital wallet/token fraud and e-commerce abuse
- Build fraud intelligence frameworks integrating data from Falcon, transaction systems, alerts, and external sources.
- Perform deep-dive data analytics to detect hidden fraud patterns using SQL
- Develop early warning signals (EWS) and predictive insights.
- Collaborate with strategy, tech, and product teams to translate insights into actionable controls.
- Drive automation of investigation processes, case prioritization, and workflow optimization.
- Lead and execute FRM transformation projects (AI/ML adoption,



system enhancements, rule automation).
- Partner with law enforcement / networks (Visa/Mastercard) for fraud intelligence sharing and recovery.
- Prepare high-impact management reporting with actionable recommendations.

Applicants should possess the following attributes:

- Excellent communication Skills
- Ability to work in 24*7 workplace 365 days
- Excellent writing, interpersonal, and communication skills.
- Proficient in Microsoft Excel, PowerPoint, and Word.
- Ability to communicate with internal and external management in all levels and in all aspects. Should be having good knowledge on market fraud cases.
- Hands-on expertise in:
- SQL / Python / SAS (preferred)
- Visualization tools (Power BI/Tableau)
- Experience with Falcon / other fraud monitoring platforms

📌 Manager/Deputy Manager - Fraud Risk Management (Gurugram)
🏢 BOBCARD
📍 Gurugram