Job Description: Senior Technical Delivery Manager (15+ Years)

Role Overview

We are looking for an experienced Technical Delivery Manager with strong endtoend project lifecycle ownership, handson engineering background, and a modern AIdriven mindset. The role requires close technical delivery management, customer engagement, cost ownership, and team leadership in a service delivery environment.

Experience

- Overall Experience: 15+ years
- Proven experience managing endtoend project lifecycle from presales, solutioning, delivery, operations, to closure
- Robust background in servicebased IT organizations (preferred over pure product companies)

Key Responsibilities

Technical & Delivery Leadership

- Lead endtoend technical delivery across multiple projects/accounts
- Maintain handson technical understanding; candidates with only testing backgrounds are not suitable
- Drive product development and/or data engineering initiatives
- Ensure highquality, predictable, and ontime delivery through structured processes

Solution & Innovation

- Apply AI mindset, design thinking, and solutionoriented approaches
- Challenge legacy thinking and bring modern engineering practices to delivery




- Partner with architects and engineering teams on solution design and technical decisions

Customer & Stakeholder Management

- Act as the primary customer interface for delivery
- Demonstrate strong customer focus, managing expectations and escalations
- Communicate clearly, confidently, and assertively with senior stakeholders

Operations & Financial Ownership

- Own delivery operations, cost management, and P&L; for assigned engagements
- Manage staffing, utilization, margins, and delivery efficiency
- Operations is embedded within the role, not a separate function

People & Process

- Lead, mentor, and grow highperforming engineering teams
- Drive process discipline, governance, and delivery metrics
- Be detailoriented with close tracking of risks, dependencies, and milestones

Required Skills & Competencies

- Strong handson development background (Java, .NET, Python, data platforms, cloud, etc.)
- Experience in product engineering and/or data engineering
- Deep understanding of SDLC, Agile, DevOps, and modern delivery models
- Strong analytical, problemsolving, and decisionmaking skills
- Excellent verbal and written communication skills

📌 Account Service Delivery Manager (Chennai)
🏢 Hexaware Technologies
📍 Chennai