Job description

Customer Service Voice Process

We are looking for enthusiastic and customer-focused Customer Service Executives to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving concerns, providing exceptional support, and ensuring a seamless customer experience through voice interactions with US-based customers.

We are also hiring Freshers for the role of Customer Support Executive International Voice Process for a leading global customer support program under the Apprentice profile.

Roles & Responsibilities

- Handle inbound and outbound calls from customers, delivering exceptional customer service.
- Provide accurate and timely resolutions to customers.
- Escalate unresolved issues to the appropriate teams.
- Maintain detailed records of customer interactions.
- Meet quality, productivity, and customer satisfaction targets.

Preferred Candidate Profile

- Excellent verbal communication skills in English.




- Robust customer service and problem-solving abilities.
- Basic computer knowledge with proficiency in MS Office applications.
- Ability to multitask while maintaining accuracy and attention to detail.
- Willingness to work in night shifts and rotational schedules.
- Prior experience in an international voice process is preferred.
- Freshers with excellent communication skills are welcome.

Perks and Benefits

Salary upto 4.5 LPA

Upto 30k In hand (Hike according to Profile)

Lucrative Incentives

2500-3500 Monthly Variable

5 Days working

24*7 Shifts / Night shifts

Both side cabs

Job Location : Gurugram

To get your interview scheduled, Call/ WhatsApp on :

- Akshita (phone hidden)
- Swati (phone hidden)
- kanika (phone hidden)
- Khushi (phone hidden)
- Sagar (phone hidden)
- Mayank (phone hidden)
- Abhishek (phone hidden)

📌 Bulk Hiring- Customer Service executive- Voice Process- Gurgaon (Gurugram)
🏢 WSNE Consulting
📍 Gurugram