Job Details

- Department: Human Resources
- Location: Mumbai
- Job title: Head - Human Resources (HR Head)

Role Summary

The Head of Human Resources will lead the complete HR function for Crystal Group by developing and executing people strategies that support business growth and organizational excellence. This role is responsible for Talent Acquisition, HR Operations, Performance Management, Employee Engagement, Learning Development, Compliance, Payroll Governance, HR Analytics, and Organizational Development. The ideal candidate should be a strategic HR leader with solid business acumen, capable of building scalable HR systems, driving organizational culture, improving employee productivity, and partnering closely with business leaders.

Experience Requirements

- 10-15 years of progressive HR experience.
- Minimum 5 years in an HR leadership role.
- Experience managing multi-location HR operations.
- Experience in Logistics, Cold Chain, Manufacturing, Infrastructure, Engineering, or Supply Chain industries preferred.

Required Qualifications

- MBA / PGDM in Human Resources (Preferred)
- Bachelors Degree in any discipline
- HR Certifications will be an added advantage

Key Responsibilities

- HR Strategy Business Partnering: Develop and execute the organizations HR strategy aligned with business objectives.
- Partner with senior leadership to drive organizational growth and workforce planning.
- Design and implement HR policies, frameworks, and best practices.
- Lead organizational restructuring and change management initiatives.
- Talent Acquisition: Lead end-to-end recruitment for all business verticals and leadership positions.
- Develop hiring strategies to reduce recruitment turnaround time.
- Build talent pipelines through multiple sourcing channels.
- Strengthen employer branding and recruitment marketing initiatives.
- Performance Managemen: Design and implement KPI, KRA,



and Performance Management Systems.
- Drive annual and quarterly performance appraisal cycles.
- Support leadership in succession planning and talent reviews.
- Implement performance improvement initiatives across departments.
- HR Operations: Oversee onboarding, confirmations, promotions, transfers, exits, and employee lifecycle management.
- Ensure accuracy of employee records through HRMS.
- Supervise payroll inputs, attendance, leave management, and HR documentation.
- Standardize HR processes across all business locations.
- Employee Engagement Culture: Develop employee engagement initiatives to improve retention.
- Drive employee communication and recognition programs.
- Manage employee grievance handling and disciplinary matters.
- Build a positive, inclusive, and performance-driven work culture.
- Learning Development: Identify competency gaps and training needs.
- Develop leadership development programs.
- Organize technical, behavioral, and functional training.
- Measure training effectiveness through performance outcomes.
- Compliance Governance: Ensure compliance with Labour Laws, Shops Establishment Act, PF, ESIC, Gratuity, Bonus, POSH, and statutory requirements.
- Conduct HR audits and maintain statutory documentation.
- Coordinate with legal consultants and government authorities whenever required.
- HR Analytics Reporting: Develop HR dashboards and management reports.
- Monitor hiring, attrition, employee productivity, and engagement metrics.
- Provide data-driven recommendations to leadership for workforce planning.

Skills Competencies

- Strategic HR Leadership
- Talent Acquisition Workforce Planning
- HR Operations
- Performance Management System

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Head of Human Resources (HR Head) (Mumbai)
🏢 Crystal Group
📍 Mumbai