Position Overview

Lead international logistics operations with ownership of freight cost optimization, carrier relationship management, shipment escalations, customer communication, customs coordination, delivery timelines, and continuous process improvement.

Core Responsibilities

- Freight planning and cost optimization.
- Compare courier/freight options and negotiate rates, rebates and waivers.
- Manage carrier, Freight Forwarder and CHA relationships.
- Own shipment booking, documentation and execution.
- Manage delivery timelines and expedite urgent shipments.
- Handle shipment delays, customs holds, duty payment, lost shipments, RTO and return cases.
- Communicate shipment status and duty/customs issues with customers.
- Coordinate export documentation and customs compliance.
- Manage reverse logistics and refunds.
- Guide junior logistics executives.
- Coordinate with Sales, Warehouse, Accounts and Procurement.
- Drive SOP improvements and logistics MIS reporting.

Preferred Candidate Profile

- Graduate/Postgraduate in Logistics, Supply Chain, International Business, Commerce or related discipline.

📌 International Logistics Executive (Ahmedabad)
🏢 Aeliya Marine Tech
📍 Ahmedabad