Role & responsibilities :

- Customer Relationship Management: Maintain and enhance customer relationships.
- New Account Registration: Process customer registration through Forms.
- Issue Resolution: Address and resolve customer concerns.
- Making and Sending Quotations: Prepare quotations for required articles and services.
- Current Lead Generation: Communicate with leads to arranging meetings and secure new business opportunities.
- Sales Operations: Oversee daily sales coordination & operations. Repeat Business:
- Encourage and manage repeat customer sales.
- Upselling & Cross-Selling: Identify additional sales opportunities. Lead Management:
- Generate and convert sales leads. Pipeline Management: Manage the sales pipeline effectively.

Preferred candidate profile :

- Bachelor's degree in Business Administration, Marketing, or a related discipline.
- 2 to 3 years of total and relevant experience.
- Experience working with CRM software or similar customer relationship management tools.

Interested Candidates can apply on this Job posting or share their resumes on [email protected] directly

📌 Executive - Customer Success Specialist (Kolkata)
🏢 Talent Corner HR Services
📍 Kolkata