- Lead the end-to-end upgrade of Oracle OSM from 7.4 to 8.0, including planning, execution, validation, and stabilization.

- Perform pre-upgrade impact analysis on cartridges, workflows, rules, XQuery, automation plug-ins, and integrations.

- Migrate and refactor custom OSM cartridges to align with OSM 8.0 architecture and standards.

- Address deprecated features and implement required OSM 8.0 best practices.

- Install, configure, and maintain OSM 8.0 environments (DEV, TEST, PROD).

- Manage WebLogic Server domains, JMS, security roles, users, and performance tuning related to OSM.

- Develop and modify OSM cartridges, including: Order models, Orchestration plans, Automation plug-ins, XQuery and XPath logic

- Troubleshoot order fallout, orchestration issues, and automation failures.

- Ensure compatibility with upstream/downstream systems (e.g., BRM, CRM, SOA, EAI, Inventory systems).

- Validate integrations with external systems after upgrade.

- Support unit testing, system testing, regression testing, and production cutover.

- Resolve upgrade-related defects and support post-go-live stabilization.

- Prepare upgrade documentation, runbooks, rollback plans, and production support handover documents.

- Work closely with architects, middleware teams, DBAs, network teams, and business stakeholders.

- Provide knowledge transfer and support to operations and support teams.

Required Skills

- 7 to 9+ years of OSM administration and development experience

- Oracle OSM hands-on experience (7.x and/or 8.x).





- Experience in OSM upgrade or migration projects, preferably from 7.4 to 8.x.

- Strong knowledge of: OSM Cartridge Design, Order Orchestration, Fallout & Recovery mechanisms, Rules, XQuery, XPath

- Experience with Oracle WebLogic Server administration.

- Solid SQL skills; experience with Oracle Database.

- Understanding of telecom order management concepts (orchestration, fulfilment etc).

- Experience with integrations involving BRM, SOA Suite, AIA, CRM, Inventory systems.

- Familiarity with XML, SOAP/REST services.

- Exposure to Linux/Unix environments and basic shell scripting.

Culture and Behaviors

- Ownership mindset: Takes full responsibility for upgrade delivery and technical outcomes.

- Analytical & detail-oriented: Strong troubleshooting and root-cause analysis skills.

- Collaborative: Works effectively across cross-functional technical and business teams.

- Proactive communicator: Clearly communicates risks, impacts, and progress to stakeholders.

- Quality-focused: Ensures stability, performance, and reliability post-upgrade.

- Adaptable: Comfortable working in complex, legacy-heavy enterprise environments.

- Documentation-driven: Values clean documentation and knowledge sharing

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Oracle service management Professional (Mumbai)
🏢 Gig Consultants
📍 Mumbai