We are looking for a highly skilled and experienced Customer Service Associate to join our team at Sigma Outsourcing Services Pvt Ltd. The ideal candidate will have 2-5 years of experience in customer service, preferably in the financial services sector.

Roles and Responsibility

- Handle customer inquiries and resolve issues professionally and promptly.

- Provide excellent customer service through various communication channels.

- Resolve complaints and concerns in a fair and efficient manner.

- Collaborate with internal teams to improve overall customer experience.

- Maintain accurate records of customer interactions and transactions.

- Identify opportunities to upsell and cross-sell products or services.

Job Requirements

- Minimum 2 years of experience in customer service, preferably in financial services.





- Strong knowledge of customer service principles and practices.

- Excellent communication and problem-solving skills.

- Ability to work in a quick-paced environment and handle multiple tasks simultaneously.

- Strong analytical and critical thinking skills.

- Proficient in using computer systems and software applications.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service Associate - Financial Services v2.0 (Mumbai)
🏢 Sigma Outsourcing Services
📍 Mumbai