- Handle incoming leads from digital and offline channels.
- Make outbound calls to generate interest.
- Share project details and answer customer queries.
- Schedule site visits and coordinate with sales executives.
- Maintain lead data and follow-up records in CRM.
Job Requirements :
- Minimum 1 year of experience in BPO/Call Centre industry or related field (CSE).
- Solid knowledge of domestic voice process, including inbound/outbound processes and telecalling techniques.
- Proficiency in Tamil language is required; ability to communicate effectively in English is an added advantage.