Job Title Receptionist Location Multi-speciality Hospital in Kharghar Department Front Office Reporting to Operations Manager Job Type Full-Time Job Summary The Receptionist will be the first point of contact for patients and visitors providing exceptional customer service and handling front desk operations efficiently This role requires excellent communication skills attention to detail and the ability to work well under pressure in a healthcare workplace Key Responsibilities Greet and assist patients and visitors upon arrival with a warm and professional manner Manage patient registrations by collecting accurate information and updating the hospital management system Schedule and confirm appointments with doctors and other healthcare providers Answer phone calls promptly addressing inquiries and directing calls to appropriate departments Handle patient billing and process payments including cash and digital transactions Assist in administrative tasks such as filing maintaining records and managing office supplies Coordinate with healthcare staff to ensure smooth patient flow and minimal wait times Maintain a clean and organized front desk and waiting area to ensure a welcoming environment Address patient complaints or concerns professionally and escalate them to management when necessary Requirements Education Minimum 12th pass diploma or certification in hospitality administration or healthcare management is preferred Experience Prior experience as a receptionist preferably in a hospital or clinic is an advantage Skills Excellent verbal and written communication skills Proficiency in basic computer applications MS Office hospital management software Strong organizational skills and attention to detail Ability to multitask and handle a high volume of inquiries Customer-oriented with a positive attitude and empathy for patients Work Schedule Timings 9-hour shifts rotational as per hospital requirement Days 6 days a week with one weekly off flexibility required for weekends and holidays How to Apply Interested candidates should send their resume to hrmartechsimplified gmail com or call (phone hidden) for further information Job Type Full-time Pay 10 000 00 - 18 000 00 per month Work Location In person