Greetings from Belstar Microfinance Limited Hiring for Zonal Collection Manager based Lucknow Responsible for managing and driving Collections across multiple zones UP UK Agra The role focuses on achieving Collection targets conducting legal and overdue OD camps ensuring adherence to collection code of conduct and maintaining compliance and audit standards Recovery Achievement Achieve Collection targets on overdue accounts as per set goals Legal OD Camps Plan organize and monitor legal camps and overdue OD camps to improve recovery performance Collection Code of Conduct Adherence Ensure strict compliance with collection code of conduct across all branches Audit Compliance Observations Address and close audit observations promptly Ensure adherence to regulatory and internal compliance guidelines Performance Monitoring Track recovery progress against targets and report to senior management Analyze delinquency trends and implement corrective measures Team Management Guide and supervise branch collection teams Provide training on compliance legal processes and customer handling Customer Service Management CSM Ensure customer contactability and maintain service standards during recovery processes Required Skills Competencies Strong knowledge of recovery processes legal frameworks and compliance norms Leadership and team management skills Ability to analyze data and implement corrective actions Excellent communication and negotiation skills Proficiency in MIS reporting and digital collection tools Qualifications Graduate Postgraduate in Finance Law or Business Administration 8-10 years of experience in collections recovery in microfinance or banking with at least 3 years in a zonal leadership role Interested Professionals kindly share your updated cv to kavitha g belstar in Job Type Full time Pay 100 000 00 - 1 200 000 00 per year Benefits Cell phone reimbursement Health insurance Life insurance Provident Fund Work Location In person