Huron helps its clients drive growth enhance performance and sustain leadership in the markets they serve We help healthcare organizations build innovation capabilities and accelerate key growth initiatives enabling organizations to own the future instead of being disrupted by it Together we empower clients to create sustainable growth optimize internal processes and deliver better consumer outcomes Health systems hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care Investing in new partnerships clinical services and technology is not enough to create meaningful and substantive change To succeed long-term healthcare organizations must empower leaders clinicians employees affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients Joining the Huron team means you ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations improve clinical outcomes create a more consumer-centric healthcare experience and drive physician patient and employee engagement across the enterprise Join our team as the expert you are now and create your future The DGM is accountable for the success of all assigned transition projects He she is responsible for an array of activities including initializing planning and implementation tracking and reporting project deliverables managing risk applying project management processes and tools and ensuring projects are completed in a timely manner with high customer satisfaction JOB DETAILS Valuable comm skills with neutral accent Good English Written and Listening skills Willing to work in US shift timings Primary responsibilities Customer relatedKeep abreast with the process of revenue cycle management A R in the healthcare industry Demonstrates thorough knowledge of the job Demonstrates good understanding of the performance SLA s and meet the SLA s Understand all binding laws and regulations related to the project Developing in depth knowledge base among the team members relating to domain and process Financials related Responsible for driving quality improvement initiatives to ensure avoidance of penalty Should manage the P L for the process People relatedGood communication skills inter personal skills and excellent team handling skills Attrition Management Oversee team reviews submit progress reports of the team to the BUH and conclude appraisals Conduct individual performance reviews and propose the required action plan Active involvement in disciplinary issues arising out of the team Process relatedEnsure project meets all the required Quality parameters internal and external Implement efficiency improvement projects by deploying lean sigma methodology Ensure all MIS reports go on time Participation in conference calls on subject matters whenever necessary To be able to take on additional responsibilities for the team if required Monitoring and assisting the quality of the work done by the team Updating management on team performance Co coordinating with the client on process related issues and updates Identifying recommending and implementing ways to increase the quality of operating teams with productivity as a bonding CTQ Client co ordination on overall process progress and monitoring of issues Secondary responsibilities if any Customer related Financial related People related Ability to work with a diverse population Ensure the process follows strict adherence to the process workflow and apt behavior is observed Ensure valuable leaders are developed Final point of Escalation of issues concerns with the support groups i e HR Admin TSG QAG and Finance Handling disciplinary issues and administrative issues of the project Put forth queries concerns of the BUH and address accordingly Ensure the skill inventory of the project Counseling of team members on improving Quality productivity Reviewing continuous quality improvements processes Knowledge Knowledge in US healthcare industry and experience in RCM A R process is preferred Team handling skills is a mandate Skills Knowledge of basic necessary computer applications Attitude Have a positive attitude Domain expertise if any Healthcare BPO industry QUALIFICATIONS Graduate in any discipline MBA preferred Ability to adapt quickly to new and changing technical environments as well as strong analytical problem solving and quantitative abilities Solid verbal and written communication skills are required Must posses strong skills on Financials and underatnding of SLAs KPIs Education Certifications Graduate preferably MBA ABOUT HURON At Huron we re redefining what a consulting organization can be We go beyond advice to deliver results that last We inherit our client s challenges as if they were our own We help them transform for the future We advocate We make a difference And we intelligently passionately relentlessly do great work together Are you the kind of person who stands ready to jump in roll up your sleeves and transform ideas into action Then come discover Huron Whether you have years of experience or come right out of college we invite you to explore our many opportunities Find out how you can use your talents and develop your skills to make an impact immediately Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation Come see how we collaborate with each other in a culture of learning coaching diversity and inclusion And hear about our unwavering commitment to make a difference in partnership with our clients shareholders communities and colleagues Huron Consulting Group offers a competitive compensation and benefits package including medical dental and vision coverage to employees and dependents a 401 k plan with a generous employer match an employee stock purchase plan a generous Paid Time Off policy and paid parental leave and adoption assistance Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching bank at work and on-site workshops as well as ongoing programs Position Level Manager Country India

📌 Deputy General Manager - Rcm (Karnataka)
🏢 Huron Consulting Group
📍 Karnataka