About the Role We are looking for a smart friendly and proactive Sales assistant who will act as the primary contact point for our buyers Your job is to answer customer queries share current designs maintain relationships coordinate orders and keep customers updated at every step You will represent our brand to wholesalers retailers resellers and online buyers ensuring smooth and professional communication Key Responsibilities 1 Customer Communication Support Respond to customer queries via WhatsApp calls email and social media Understand customer requirements and guide them about fabrics designs pricing MOQ lead times etc Maintain a friendly and professional communication tone at all times 2 Design Sharing Product Promotion Share new designs collections and catalogues with customers regularly Notify customers about fresh arrivals offers dispatch schedules and upcoming launches Help customers choose designs suitable for their target market 3 Sales Coordination Convert inquiries into confirmed orders through proactive follow-up Coordinate with the production and dispatch teams for order updates Ensure customers receive timely order status details fabric ready stitching finishing dispatch tracking 4 Relationship Management Build and maintain long-term relationships with B2B buyers Understand customer buying patterns and recommend suitable designs Keep track of key customers and maintain timely touch-points to increase repeat orders 5 Data Reporting Maintain proper records of customer conversations orders and requirements Update daily sales activity order status and customer updates in Google Sheets CRM Share daily weekly reports with management Skills Qualities We Expect Strong communication skills Hindi English Friendly confident and customer-focused personality Basic understanding of women s ethnic wear fabrics and garment terminology Good knowledge of WhatsApp Business Excel Google Sheets Ability to multitask and manage multiple customer conversations smoothly Strong follow-up and persuasion skills Job Type Full-time Pay 18 000 00 - 25 000 00 per month Ability to commute relocate Sachin Surat Gujarat Reliably commute or planning to relocate before starting work Preferred Education Higher Secondary 12th Pass Preferred Experience B2B sales 1 year Preferred Work Location In person