Ready to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of what s possible this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook Inviting applications for the role of Principal Consultant-Business Analyst - F A In this role you will be responsible for simplifying complex IT Systems solutions for customers in varied industries understanding how to structure F A processes capture and process improvement initiatives and how to facilitate the client through a pragmatic decision-making process You may be assigned additional responsibilities to lead the deployment of Tech solutions for the client Responsibilities As a Business Analyst your responsibilities include Running of requirements gathering workshops with customers analyzing and capturing requirements documenting requirements and relaying these to Technology team members Modelling business processing and identifying opportunities for process improvements Identifying issues risks and benefits of existing as-is and proposed to-be solutions and outlining business impacts Writing concept functional design user stories and acceptance criteria s use cases and process design documents Being involved in implementation training and testing of the solutions Supporting business transition and helping to establish change Building relationships with customers at ground level and mid management level to help manage and develop the account with support from the Project Account Manager Qualifications Minimum qualifications B com Experience in one or more domain areas F A Supply chain Retail etc With the F A domain should have a functional depth for the 3 key towers - P2P R2R and O2C processes Digital know-how should have experience in implementing Digital solution s in the 3 F A towers mentioned above Experience in writing the functional design documents and user stories for agile development projects Experience in leading requirements gathering workshops and business analysis in ample projects Experience in Operational excellence related projects and also in driving transformation opportunities in the said domain Essential Skills Effective stakeholder management Critical thinker problem solving attitude Fast and independent decision maker Excellent documentation and writing skills Good listener and communicator Confident presenter Why join Genpact Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Gain hands-on experience world-class training mentorship and AI certifications to advance your skills Grow with the best - Learn from top engineers data scientists and AI experts in a energetic fast-moving workplace Committed to ethical AI - Work in an environment where governance transparency and security are at the core of everything we build Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140 000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training