About Us VasyERP Funded by Reliance Industries is an Ahmedabad situated young start-up working into cloud-based ERP products We design and develop ERP point of sale POS platforms for manufacturing and retail industries in India and internationally Intro to Role As a Customer Success Executive you will be ensuring the success and satisfaction of organization s customers This involves developing and maintaining robust relationships with clients understanding their needs and goals and working with them to help achieve their objectives through the use of the company s products and services What will you do Own and manage customer relationships from the point of sale through successful implementation Develop measurements to help understand the impact of successful implementation Taking care of smooth Onboarding Training and Implementation process Create initiatives that help to drive successful product implementation Work with sales product and support teams to ensure that each piece of the journey meets customer expectations Complete video and phone calls to ensure that customers are supported during the onboarding process Respond to customer emails chats and calls regarding implementation Serve as the link of communication between key customers and internal teams Resolve any issues and problems faced by customers and deal with complaints to maintain trust What you will bring 1 year of experience working into Customer Client facing role Strong collaboration time-management influencing and prioritization skills are critical to the success of this role The ability to build and maintain relationships internally and with customers Excellent listening presentation and communication skills at all business levels The ability to partner with customers in developing their strategic direction Job Types Full-time Permanent Pay 25 000 00 - 35 000 00 per month Benefits Versatile schedule Health insurance Leave encashment Provident Fund Schedule Day shift Monday to Friday Supplemental Pay Performance bonus Yearly bonus Experience Customer relationship management 1 year Required Work Location In person

📌 Customer Success Executive (Gujarat)
🏢 VasyERP (Acquired by Reliance Industries)
📍 Gujarat