Join our team as an Associate Quality Assurance E-file Analyst where you ll play a crucial role in ensuring the quality and performance of our tax-related products You ll leverage your expertise in accounting and tax preparation along with your analytical skills to evaluate product designs and processes from a customer-centric perspective while contributing to documentation and standards enforcement About the Role Provide quality assurance of assigned products including the systems that create measure and maintain these products Evaluate design specifications and processes from the perspective of the customer through testing of products Assist in the creation of documentation and enforcement of product and performance standards Perform content-related and end-user testing of products Identify and investigate problems encountered through the testing process About You Strong computer skills Strong analytic and diagnostic abilities Have good problem-solving skills Excellent oral and written communication skills 1-2 Years experience in accounting and 1040 and 1041 tax Preparation knowledge required Knowledge on HTML XML will add a value to it Shift Timing 2 00 PM IST to 11 00 PM IST are the regular shift timings however employee needs to work in 6 pm to 3 am IST shift in busy season November to April or as per the business requirements Previous Quality Assurance testing experience and Exposure to GoSystem Tax software will be added advantage LI-GS1 What s in it For You Hybrid Work Model We ve adopted a flexible hybrid working setting 2-3 days a week in the office depending on the role for our office-based roles while delivering a seamless experience that is digitally and physically connected Flexibility Work-Life Balance Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance Career Development and Growth By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing Culture Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more We live by our values Obsess over our Customers Compete to Win Challenge Y our Thinking Act Fast Learn Fast and Stronger Together 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