Job Title Manager - KPO Client Delivery Chartered Accountant Vertical Knowledge Process Outsourcing KPO Global Delivery Centres GDS Location Mumbai Maharashtra Reports to Co-Founder KPO Vertical Lead AltQuad is a rapidly growing professional services firm rewriting the playbook for offshore accounting and process consulting Founded by two Chartered Accountants on a non-traditional path we have scaled from 2 to over 55 professionals in just three years fueled by a bootstrapped resilient and resourceful culture Our core differentiator is a systems-first approach where we leverage our deep expertise in ERPs process automation and internal controls to de-risk offshoring and deliver transformative results for our clients We are a young tech-forward firm obsessed with building scalable systems both for our clients and for ourselves The Opportunity Own Client Success Shadow a Co-Founder This is a rare opportunity for an ambitious Chartered Accountant to step into a high-visibility leadership role reporting directly to our co-founder Hansal Bavishi We are looking for a leader to take ownership of our most strategic KPO clients both Indian and overseas and act as the single point of contact for all service delivery Your mission is to free up our co-founder s bandwidth by managing premier client relationships ensuring flawless quality control and developing the high-performing teams that serve them You will have the unique chance to shadow executive activities learn directly from a founder and play a pivotal role in scaling a 40-person vertical This is your chance to move beyond traditional accounting and build a scalable client delivery engine What You ll Do Key Responsibilities Client Portfolio Relationship Management Act as the primary SPOC for a portfolio of large KPO clients building deep trusted relationships with key stakeholders Lead all client communication from regular check-ins to strategic business reviews ensuring their objectives are consistently met and exceeded Proactively identify opportunities for process improvement and service expansion within your client accounts Service Delivery Quality Assurance Oversee the end-to-end delivery of services including bookkeeping accounting month-end closing and tax compliances GST TDS etc Serve as the final point of quality control QC ensuring all deliverables are accurate timely and meet AltQuad s high standards Function as the core PMO for your strategic clients managing timelines resources and risks to ensure seamless execution Team Leadership Onboarding Lead and manage dedicated client pods teams of 2-7 accountants fostering a culture of excellence and collaboration Groom train and mentor your team members developing a pipeline of future leaders within the KPO vertical Spearhead the onboarding of new clients conducting process walkthroughs documenting SOPs and ensuring a smooth transition What You ll Bring Skills Qualifications Professional Certification Qualified Chartered Accountant CA is mandatory Experience 0-3 years of post-qualification experience We are enthusiastic about exceptional fresher CAs with a robust and relevant articleship background Mandatory Technical Background Demonstrable in-depth experience across Statutory Audit Financial Preparation and both Direct Indirect Taxation GST TDS is essential for this role Hands-on Tech Skills Practical experience with at least two or more cloud accounting platforms e g QuickBooks Xero Zoho Books NetSuite is required Client Management A natural ability to build rapport and manage client expectations effectively Leadership Potential A strong desire to lead manage and develop teams Communication Skills Exceptional written and verbal English communication skills Nice to Have Experience working directly with offshore clients US UK AU GCC Exposure to workflow automation tools e g Zapier Power Automate or project management systems e g Asana Zoho Projects Why You ll Love Working at AltQuad Direct Co-Founder Mentorship Report directly to and shadow our co-founder gaining unparalleled insight into how to build and scale a successful services business Build a Business Within a Business You won t just manage a team you ll have the autonomy to build a scalable delivery function create pods and develop a line of leaders Dual GDS Client-Facing Exposure Get the best of both worlds the structured process-driven experience of a GDS GCC environment combined with direct high-stakes client leadership Thrive in Hyper-Growth Be a key player in a bootstrapped startup on an incredible growth trajectory Your learning curve will be steep and your impact will be immediate A Culture of Autonomy Innovation Join a young dynamic and collaborative team that values new ideas and gives you the freedom to execute them How to Apply Interested candidates can send their resume with your reason for change of job current salary expected salary notice period and location to stakeholders altquad com or reach out to (phone hidden) More about AltQuad AltQuad Global Website https altquad com AltQuad Global LinkedIn https www linkedin com company altquad AltQuad Global Office Vidya Vihar W Mumbai - 400086 AltQuad Global Recruitment Form https forms zohopublic in careersaltquadglobalgm1 form AltQuadGlobalLLPCareerOpportunityApplication formperma ehQmf6 ezrFAqsRV4KoQz4HjTFpvIM5UzyZrXu8WCaUo Job Types Full-time Permanent Fresher Pay 1 000 000 00 per year Perks Health insurance Paid time off Provident Fund Ability to commute relocate Vidyavihar Mumbai Maharashtra Reliably commute or planning to relocate before starting work Preferred Application Question s What is your Notice period What is your Current CTC What is your Expected CTC Language English Preferred Work Location In person

📌 Ca - Kpo And Global Delivery Centers (Maharashtra)
🏢 Altquad Global
📍 Maharashtra