We are seeking a proactive and experienced CRM Manager - Home Loan to manage customer relationships loan processing and after-sales service for our real estate projects The ideal candidate will have a background in financial documentation and customer servicing related to home loans and property sales Key Responsibilities Act as a liaison between clients banks and internal departments for home loan processing Guide customers through the entire home loan documentation process Coordinate with multiple banks NBFCs for loan approvals disbursement tracking and sanction letters Ensure timely execution of customer agreements demand letters and receipts Maintain customer database and communication for project updates payment schedules and other queries Provide post-sales support and handle customer grievances professionally Prepare and maintain MIS reports related to CRM and loan progress Required Skills Robust knowledge of home loan processes documentation and real estate customer service Excellent communication and interpersonal skills Proficient in MS Office especially Excel CRM tools and documentation software Ability to multitask and handle client queries with professionalism and empathy Job Types Full-time Permanent Pay 40 000 00 - 50 000 00 per month Experience CRM 5 years Preferred Real estate 5 years Preferred Location Zirakpur Punjab Preferred Work Location In person