Job Title Sr Executive Executive - Operations PhD Admission Support Industry Education EdTech Higher Education Services Experience Required 2 Years Minimum 1 Year in Education Domain - Post-Sales Backend Preferred Location Rohini Delhi Shift Flexible Willing to Work in Shifts Employment Type Full time About the Role We are looking for dynamic and driven professionals to join our Operations team specializing in PhD admission processes The ideal candidate will have strong experience in backend processes within the education domain university coordination and post-sales support This role is critical in ensuring a smooth academic journey for students by facilitating effective communication managing university-related workflows and supporting internal teams Key Responsibilities 1 Client Support and Coordination Provide both pre-sales and post-sales support to the sales and counseling teams Manage client calls and meetings when required Build and maintain strong client relationships ensuring queries and concerns are addressed promptly Guide candidates through admission and registration processes 2 Task Process Management Oversee and manage internal post-admission workflows Ensure timely execution of assigned tasks with minimal supervision Coordinate regularly with universities for student proceedings and updates Follow up with internal departments and external stakeholders for case resolutions Maintain accurate records reports and documentation in real time 3 Communication Collaboration Act as a liaison between students and university representatives Collaborate with internal departments to ensure service accuracy and student satisfaction Ensure compliance with internal policies and guidelines Identify and recommend opportunities for continuous process improvement Candidate Requirements Mandatory Minimum 2 years of total professional experience with at least 1 year in the education sector Hands-on experience in post-sales backend operations or admission support Prior experience in university coordination and handling academic processes Good to Have Strong communication skills in both English and Hindi Problem-solving attitude with a solution-oriented mindset Ability to multi-task and manage different roles simultaneously Good interpersonal and relationship-building skills Confidence with a proactive and outgoing personality Fast learner with a capability to grasp domain knowledge quickly Preferred Backgrounds Candidates with Study Abroad Higher Education Institutions or University experience are welcome to apply Apply or Share CV at sumeet aimlay com or (phone hidden) whatsapp only no calls Job Types Full-time Permanent Pay 30 000 00 - 42 000 00 per month Benefits Commuter assistance Health insurance Paid sick time Provident Fund Schedule Day shift Rotational shift Supplemental Pay Performance bonus Work Location In person Application Deadline 15 08 2025 Expected Start Date 28 07 2025

📌 Student Support And Admission Officer (New Delhi)
🏢 Ditanz Hire
📍 New Delhi