Ready to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving innovation-driven setting love building and deploying cutting-edge AI solutions and want to push the boundaries of what s possible this is your moment Genpact NYSE G is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally Through ourdeep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teamsimplementdata technology and AItocreate tomorrow today Get to know us atgenpact comand onLinkedIn X YouTube andFacebook Inviting applications for the role of Consultant - ITOM Agent Client Collector ACC SMEResponsibilitiesUpdate sets knowledge management dashboard creation management policy creation management check definition instance creation management MID Server installation management Agent Client collector installation management event alert management rule creation management Overall ITOM troubleshooting capabilities Good experience of scripting experienceShould have great communication skillsOpen to Rotational shift with weekend on-call Qualifications we seek in you Minimum QualificationsBachelor s Degree required Preferably in Computer Science Information Systems or related field Preferred Qualifications SkillsVery valuable written and presentation verbal communication skills with experience of customer interfacing role In-depth requirement understanding skills with good analytical and problem solving ability interpersonal efficiency and positive attitude Why join Genpact Lead AI-first transformation - Build and scale AI solutions that redefine industriesMake an impact - Drive change for global enterprises and solve business challenges that matterAccelerate your career Gain hands-on experience world-class training mentorship and AI certifications to advance your skillsGrow with the best - Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplaceCommitted to ethical AI - Work in an environment where governance transparency and security are at the core of everything we buildThrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140 000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training JobConsultant Primary LocationIndia-Hyderabad ScheduleFull-time Education LevelBachelor s Graduation Equivalent Job PostingJan 27 2026 6 11 00 AM Unposting DateMar 28 2026 1 29 00 PM Master Skills ListConsulting Job CategoryFull Time