Position Overview The Pre-Sales Executive is responsible for handling inbound and outbound leads engaging potential customers providing project information and scheduling site visits for the sales team The role ensures high-quality lead qualification maintains customer relationships and acts as the first point of contact for clients exploring real estate projects Key Responsibilities 1 Lead Management Qualification Handle incoming inquiries via calls emails WhatsApp portals and social media Make outbound calls to generated leads and explain project details Qualify leads based on budget location preference intent and buying timeline Ensure timely follow-up and nurture leads until they are sales-ready Maintain and update lead status in CRM accurately 2 Customer Interaction Assistance Understand customer requirements and match them with suitable projects Provide detailed information on pricing amenities specifications and builder credentials Address customer queries professionally and assist them throughout the decision cycle Schedule site visits and coordinate with the sales team for seamless handover 3 Coordination with Sales Marketing Teams Share qualified leads with sales teams and ensure smooth transition Provide feedback on lead quality marketing campaigns and customer expectations Work closely with marketing to improve lead-generation strategies and communication 4 Documentation Reporting Maintain detailed call logs inquiry reports and conversion records Prepare daily weekly and monthly reports on lead status and conversions Track performance metrics such as call volume follow-ups and appointment conversions 5 Customer Experience Ensure high-quality customer interactions that reflect the brand s professionalism Support customers during pre-site visit and post-site visit processes Build rapport and maintain long-term relationships with potential buyers Qualifications Requirements Bachelor s degree in any field Business Marketing or related preferred 1-4 years of pre-sales tele-calling or customer engagement experience Experience in real estate pre-sales preferred but not mandatory Strong communication persuasion and interpersonal skills Ability to understand customer needs and explain complex project details clearly Good command of CRM tools MS Office and phone etiquette Job Types Full-time Permanent Pay 20 000 00 - 30 000 00 per month Perks Provident Fund Work Location In person
📌 Pre Sales : Real Estate (Maharashtra)
🏢 Aavesh Enterprises
📍 Maharashtra
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