Company Description Experian is a global data and technology company powering opportunities for people and businesses around the world We help to redefine lending practices uncover and prevent fraud simplify healthcare create marketing solutions and gain deeper insights into the automotive market all using our unique combination of data analytics and software We also assist millions of people to realize their financial goals and help them save time and money We operate across a range of markets from financial services to healthcare automotive agribusiness insurance and many more industry segments We invest in people and new advanced technologies to unlock the power of data As a FTSE 100 Index company listed on the London Stock Exchange EXPN we have a team of 22 500 people across 32 countries Our corporate headquarters are in Dublin Ireland Learn more at experianplc com ServiceNow Developer will provide administration application development maintenance and technical support by using good practice and web programming techniques to configure robust solutions to the client utilizing the ServiceNow platform Lead design configuration and development of ServiceNow Event Management solutions ensuring enterprise-grade capability and scalability As a ServiceNow Developer the resource will have both technical and creative design input to develop configure and maintain this application This is the perfect prospect for you if you are interested in developing your skillset and growing quickly on the ServiceNow platform Key responsibilities Design develop and maintain ServiceNow workflows to automate and digitize manual business processes Hands-on experience in designing developing and deploying solutions on the ServiceNow platform Utilize ServiceNow scripting and native functionality to meet business requirements Provide functional and technical support as a primary point of contact for business users Work within an Agile framework to deliver high-quality scalable solutions Contribute to and align with the global ServiceNow platform strategy Create clear concise technical and process documentation using the ServiceNow Knowledge Base Troubleshoot and enhance Event Management modules and related integrations Create maintain and optimize reports and dashboards Partner with product teams and business owners to identify creative and effective solutions Collaborate with the product team to refine end-user stories prior to development Respond to technical configuration and platform-related queries Coordinate and resolve complex technical data and transformation issues Customize ServiceNow configurations including workflows custom scripts and orchestration activities Qualifications Exposure to capabilities in the latest ServiceNow platform Knowledge on Integration Hub Flow Designer UI Framework and UI Builder is a plus 8 years of overall IT experience 5 years hands-on with ServiceNow ITOM especially Event Management Bachelor s degree in Computer Science Information Services or related field preferred ServiceNow System Administration certification and or ServiceNow Application Development certification required Having Event Management or Discovery certifications will be preferred Solid Understanding of ServiceNow data architecture 4 years of experience in Agile Scrum development environments Experience with Integrations of 3rd party tools using web services REST email MID etc Additional Information Our uniqueness is that we celebrate yours Experian s culture and people are important differentiators We take our people agenda very seriously and focus on what matters DEI work life balance development authenticity collaboration wellness reward recognition volunteering the list goes on Experian s people first approach is award-winning World s Best Workplaces TM 2024 Fortune Top 25 Great Place To Work TM in 24 countries and Glassdoor Best Places to Work 2024 to name a few Check out Experian Life on social or our Careers Site to understand why Experian is proud to be an Equal Opportunity and Affirmative Action employer Innovation is an important part of Experian s DNA and practices and our diverse workforce drives our success Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age If you have a disability or special need that requires accommodation please let us know at the earliest opportunity Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here