Job Title Customer Service Executive Location New Delhi Department Sales Customer Service Employment Type Full time Job Summary We are looking for a motivated and confident Customer Service Executive to join our team The ideal candidate will be responsible for making outbound calls handling customer inquiries generating leads and maintaining positive relationships with clients This role requires excellent communication skills persuasive abilities and a customer-oriented approach Key Responsibilities Make outbound calls to potential and existing customers to promote services Handle inbound calls and address customer inquiries promptly and professionally Generate and qualify leads to support the sales team in achieving targets Maintain a detailed record of all customer interactions feedback and follow-ups in the CRM system Build and maintain strong customer relationships to encourage repeat business Understand customer needs and provide appropriate information or solutions Meet daily weekly and monthly call and conversion targets Coordinate with the sales and marketing teams to improve lead quality and customer satisfaction Follow communication scripts when handling different topics and ensure consistent customer experience Requirements Education Must be Graduate in any discipline Experience 0-2 years of experience in telecalling telesales or customer service Freshers can also apply Skills Excellent verbal communication and listening skills Basic computer knowledge MS Office CRM tools Good negotiation and persuasion abilities Ability to handle rejection and remain positive under pressure Fluency in Punjabi and English Key Competencies Positive attitude and self-motivated Strong interpersonal and customer-handling skills Target-oriented and performance-driven Salary As per industry standards Working Hours 8 30 PM - 5 30 AM IST Job Types Full-time Permanent Fresher Benefits Health insurance Provident Fund Education Bachelor s Required Experience Customer service 1 year Preferred Language Punjabi Required English Preferred Work Location In person

📌 Customer Care Executive (New Delhi)
🏢 Recognized
📍 New Delhi