Delivery Solutions is a Retail eCommerce OXM Platform that provides retailers with out-of-the-box solutions to power Same-Day Delivery Curbside In-Store Pickup Shipping and Post Purchase experiences We are trusted with some of the biggest names in multiple verticals of retail like Sephora AT T Footlocker Michael s Office Depot GameStop Total Wine Sally Beauty Abercrombie Fitch Co Belk Loblaw Vineyard Vines etc Our SAAS-based solution is highly flexible and interacts seamlessly with E-commerce properties OMS WMS and POS systems for a highly scalable experience and a delighted customer base Delivery Solutions is a wholly-owned subsidiary of UPS Job title Business Analyst Work Location India Remote Division Department Product Reports to Project Manager Essential Duties and Responsibilities Requirement Gathering Documentation Engage with stakeholders to understand and translate business needs into transparent concise requirements Document functional and technical specifications ensuring all project objectives are captured Communicate requirements effectively to development QA and design teams facilitating a smooth workflow Workflow Design System Analysis Analyze business functions to determine operational objectives evaluating output requirements and formats Construct detailed workflow charts and diagrams study system capabilities and write precise specifications Identify opportunities for system improvements and design modifications to enhance current practices Strategic Analysis Reporting Conduct financial product market operational and related research to support strategic and requirements planning Interpret and evaluate research data developing integrated business analyses to inform strategic decisions Continuous Improvement Innovation Perform regular reviews and analyses of current processes using operational metrics and reports Recommend changes to senior management backed by analytics and actively participate in the implementation of approved modifications Leadership Mentorship Take on additional responsibilities such as leading project design and managing more complex projects Engage with higher-level stakeholders including senior management and executives influencing project direction and decision-making Lead the feedback loop ensuring that all stakeholder input is addressed and integrated into the project lifecycle Education Work Experience Requirements Bachelor s Degree in appropriate field of study or equivalent work experience Min 6 years exp in Requirements Gathering Understanding of SQL Database and API is a must Understanding of Diagram and Wireframing tools such as Draw io Balsamiq Miro other is a must Understanding of Project Management tools such as JIRA Trello others is preferred Prior experience of working with a Product company is preferred Logistics Supply Chain Management E-commerce Domain preferred

📌 Senior Business Analyst (India)
🏢 Delivery Solutions
📍 India