A highly motivated and articulate female professional with a passion for the automobile hospitality Tourism sector We are looking for an experienced Tele caller to join our dynamic team and drive customer engagement and sales support Key Requirements Qualifications Experience Minimum 1-2 years of proven tele calling experience is essential with a strong preference for candidates who have worked within the automobile automotive sales or service Communication Skills Exceptional verbal communication in e g English Hindi and local language Must be clear persuasive and professional Industry Knowledge Familiarity with common automotive terms sales processes e g test drive scheduling service follow-ups and service processes is highly valued Soft Skills Strong listening skills excellent phone etiquette persistence and a patient customer-centric attitude Technical Proficiency Comfortable using CRM software and Microsoft Office suite Word Excel Role Responsibilities The Telecaller will be responsible for a range of activities crucial to our customer relationship and sales pipeline Lead Generation Nurturing Contacting potential customers from various databases new inquiries existing client lists to introduce our vehicles services and qualify leads Appointment Setting Scheduling appointments for our sales and service teams such as test drives or service bookings Follow-up Conducting timely follow-up calls for sales inquiries service feedback and post-sales satisfaction Customer Relationship Management Maintaining accurate and detailed records of all interactions and transactions in the company s CRM system Product Knowledge Quickly learning and effectively communicating the features benefits and current offers on our range of vehicles and services Job Type Full time Pay 10 000 00 - 15 000 00 per month Benefits Cell phone reimbursement Experience Telemarketing 1 year Required Work Location In person
📌 Customer Relationship Executive (female) (two Wheeler: Service)
🏢 Auto Tech
📍 West Bengal
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.