Job Title Senior Account Manager Client Delivery Manager Pod Manager Internal title Pod Manager Role Summary We are looking for a Senior Account Manager Client Delivery Manager who will own end-to-end delivery and client success for a set of clients At Digital Mojo clients are managed in small dedicated teams called pods Each pod works like a mini-agency responsible for strategy execution performance and client satisfaction You will act as the single owner for your clients coordinating social media performance marketing creatives and execution while ensuring quality timelines and results This is not a coordination-only role This is an ownership role What is a Pod For clarity A pod is a small dedicated client team consisting of A Client Manager you Social Media Managers Performance Marketer Video Creative support You will lead this team and be accountable for outcomes Key Responsibilities1 Client Ownership Communication Be the single point of contact for 6-7 clients Lead weekly monthly client calls Understand client business goals and pressure points Set expectations clearly and manage scope Handle escalations calmly and proactively 2 Strategy Planning Own monthly plans and priorities for each client Align social media performance marketing and creatives into one plan Use performance insights to guide content and campaigns Ensure all execution supports business outcomes 3 Team Delivery Management Manage a small delivery team assigned to your clients Allocate work clearly and avoid overlaps Ensure all deliverables are on time and high quality Maintain execution discipline and standards 4 Performance Oversight Review and understand key performance metrics CPL ROAS CTR conversions Work closely with performance marketers to course-correct Ensure performance reports are accurate and meaningful You are not required to run ads but must understand performance well 5 Quality Control Accountability Final responsibility for calendars creatives messaging and reports Ensure there are no surprises for clients Track deadlines deliverables and service levels 6 Commercial Retention Responsibility Own client retention and satisfaction Identify upsell or growth opportunities Protect margins by controlling scope creep Understand capacity and workload limits Key Success Metrics Client retention Client satisfaction On-time delivery Performance stability improvement Low escalation rate Robust internal coordination Required Experience Skills 4-7 years experience in a digital marketing agency environment Experience managing multiple clients simultaneously Strong understanding of Performance marketing fundamentals Social media execution Creative workflows Excellent communication and presentation skills Strong planning and prioritization ability Calm under pressure solution-oriented mindset What This Role Is NOT Not a task tracker Not a coordinator-only role Not a junior AM role Not a performance-only role This role is about ownership judgment and accountability Why Join Digital Mojo Clear ownership and authority Structured team model no chaos High-value clients real estate growth brands Performance-driven culture Clear growth path into Group Account Manager Delivery Head roles Reporting Structure Reports to Founder Operations Head Leads Dedicated client delivery team Works closely with centralized specialists SEO design dev Job Types Full-time Permanent Pay 50 000 00 - 70 000 00 per month Benefits Cell phone reimbursement Health insurance Leave encashment Provident Fund Application Question s Please type Yes to acknowledge that you understand - this is a WORK FROM OFFICE job based out of Banjara hills Hyderabad Please DO NOT apply if you are looking for Work from Home How many days is your notice period What is your current CTC What is your expected CTC How many years of Digital Marketing Agency experience do you have Work Location In person