Project Role Technology Support Engineer Project Role Description Resolve incidents and problems across multiple business system components and ensure operational stability Create and implement Requests for Change RFC and update knowledge base articles to support effective troubleshooting Collaborate with vendors and help service management teams with issue analysis and resolution Must have skills Netapp Storage Area Network SAN Administration Netapp Network Attached Storage NAS Administration Backup and Recovery Systems Good to have skills NA Minimum 3 year s of experience is required Educational Qualification 15 years full time education Summary As a Technology Support Engineer your typical day involves resolving incidents and problems across various business system components to ensure operational stability You will create and implement Requests for Change and update knowledge base articles to facilitate effective troubleshooting Collaboration with vendors and service management teams will be essential for issue analysis and resolution making your role pivotal in maintaining seamless operations Roles Responsibilities - Expected to perform independently and become an SME - Required active participation contribution in team discussions - Contribute in providing solutions to work related problems - Assist in the development and implementation of operational procedures to enhance efficiency - Engage in continuous learning to stay updated with industry trends and technologies Professional Technical Skills - Must To Have Skills Proficiency in Netapp Storage Area Network SAN Administration Backup and Recovery Systems Netapp Network Attached Storage NAS Administration - Storage and Backup on NetApp and PURE - Robust understanding of storage architecture and data management principles - Experience with troubleshooting and resolving storage-related issues - Familiarity with performance monitoring tools and techniques for storage systems - Ability to collaborate effectively with cross-functional teams to achieve common goals Additional Information - The candidate should have minimum 3 years of experience in Netapp Storage Area Network SAN Administration - This position is based at our Bengaluru office - A 15 years full time education is required 15 years full time education About Accenture We work with one shared purpose to deliver on the promise of technology and human ingenuity Every day more than 775 000 of us help our stakeholders continuously reinvent Together we drive positive change and deliver value to our clients partners shareholders communities and each other We believe that delivering value requires innovation and innovation thrives in an inclusive and diverse environment We actively foster a workplace free from bias where everyone feels a sense of belonging and is respected and empowered to do their best work At Accenture we see well-being holistically supporting our people s physical mental and financial health We also provide opportunities to keep skills relevant through certifications learning and diverse work experiences We re proud to be consistently recognized as one of the World s Best Workplaces TM Join Accenture to work at the heart of change Visit us at Equal Employment Opportunity Statement All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by federal state or local law Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process Accenture is committed to providing veteran employment opportunities to our service men and women

📌 Technology Support Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru