Product Quality Reliability Assurance Lead Company RunLoyal Location salem Summary RunLoyal a rapidly growing vertical SaaS company based in Atlanta GA seeks passionate and experienced product validation specialists to join our growing team As a Product Quality Reliability Assurance Lead will be responsible for leading quality assurance lifecycle ensuring software meets high standards through testing strategies automation and team mentorship You will collaborate with cross-functional teams to deliver high-quality scalable and secure products that meet the needs of our users and business requirements Responsibilities Test planning Create test plans and schedules and provide information to stakeholders Test execution Develop and execute software tests to identify problems and their causes Test management Manage all testing activities including planning conducting tests and resolving software defects Team leadership Lead mentor and manage the test team ensuring adherence to quality standards and procedures Communicate and Track any quality risks gaps or issues Communicate the status of testing initiatives to the stakeholder groups and lead triage meetings Verify and review software and business requirements Continually improve the testing infrastructure tools and processes Responsible for developing the process of traceability of requirements through to functional tests and defect lists Establish document and enhance QA processes train team members on those processes Define quality metrics and implement measurements to determine test effectiveness and testing efficiency and measure the overall quality of the Product Define Tools framework to establish maintain test automation frameworks Troubleshoot quality issues and modify test procedures Qualifications Bachelor s degree in Computer Science or a related field or equivalent experience Minimum 7 years of experience as a Product Assurance QA lead In-depth knowledge of QA process methodologies testing approaches on SaaS product domain serving US customers Knowledge of microservice architecture Strong understanding of risk-based testing models effective analysis of regression impacts on Software code design changes Ability to effectively communicate quality architectures plans test proposals and results Experience with Agile development methodologies e g Scrum Kanban Experience with DevOps principles Experience in testing multi-tenant complex SaaS products in the ERP domain with payment and other 3rd party integrations Experience in mobile application testing Experience in functional testing automation performance and load and leading teams Good knowledge of SQL queries ability to write basic queries to validate backend testing Experience working with agile methodologies and have a TDD and BDD approach to Software development to certify SaaS-based products in Web Mobile technologies Participate in user acceptance testing UAT and gather feedback from end-users Experience with tools framework e g Selenium Postman Strong understanding of the SDLC model and STLC validation approach at every stage Knowledge sharing among the team and across the team Desired Skills Time management and prioritization skills Experience with continuous integration testing QA procedures Tools framework Experience with Open source tools performance testing Strong problem-solving and analytical skills Ability to handle multiple priorities and manage deadlines Committed self-motivated person and interested in learning new technologies Excellent communication with fluency in English very dynamic and interpersonal skills Additional Requirements We are passionate about being part of building something great and revolutionizing the pet care industry with our unique and innovative product Love for pets Cultural Expectations We prioritize the well-being of both our pet care providers and the pets they care for This means being responsive and available when they need us which includes holidays weekends and occasional late hours We have an unyielding commitment to serving our customers working diligently until they are fully satisfied We focus on attention to detail and quality in everything we do ensuring excellence in our products and services We are passionate about building something extraordinary and revolutionizing the pet care industry with our innovative solutions A love for pets is at the heart of what we do Our Values Collaborative Mindset We believe in working with team members in a truly inclusive way as a team player Agility Execute with high urgency with complete ownership passionate about driving results Kindness We assume positive intent celebrate co-workers success avoid toxic behaviors and call out bad acting when we see it Trust We are authentic humble and empathetic Empathy is the cornerstone of building trust And in a world that is certain to be full of change trust is a requirement Fearlessness We are bold honest direct and candid We dare to challenge assumptions and push boundaries And we are not afraid when someone challenges us If we make mistakes which we will they are unique and good opportunities to learn Discourse Not Dissonance We encourage constructive discourse and welcome challenges We strive to create an environment where the best ideas rise to the top and data drives decisions Understanding Not Consensus As leaders we stand firm in our informed convictions until overturned by data We embrace healthy disagreement but commit to the outcome once a decision is made Ownership We empower each other to solve problems and take initiative to achieve our goals We are purposeful and intentional in our thinking knowing that we are individually accountable for our impact on the company s results Curiosity We are passionate about learning and constantly seek opportunities to grow and develop We adapt and mature with the ever-changing landscape of our industry Benefits Competitive salary and benefits package Opportunity to work with cutting-edge technology Fast-paced and energetic work environment Chance to make a real impact on a growing company RunLoyal is an equal-opportunity employer and we value diversity at our company We don t discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status Job Type Full-time Application Question s what s your current salary expected salary Shift availability Night Shift Required Work Location In person Speak with the employer 91 (phone hidden)

📌 Product Quality & Reliability Assurance Lead (Salem)
🏢 splendenslab IT Ventures
📍 Salem