Project Role Application Support Engineer Project Role Description Act as software detectives provide a dynamic service identifying and solving issues within multiple components of critical business systems Must have skills SAP CRM Sales Good to have skills NA Minimum 5 year s of experience is required Educational Qualification 15 years full time education Summary As an Application Support Engineer you will act as software detectives providing a dynamic service that identifies and solves issues within multiple components of critical business systems Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges ensuring that business operations run smoothly and efficiently You will engage in problem-solving activities analyze system performance and implement solutions that enhance the overall functionality of the applications you support Your role will be pivotal in maintaining the integrity of business processes and ensuring user satisfaction through effective support and communication Roles Responsibilities - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Facilitate training sessions for junior team members to enhance their skills and knowledge - Monitor system performance and proactively identify areas for improvement Professional Technical Skills - Must To Have Skills Proficiency in SAP CRM Sales - Positive To Have Skills Experience with SAP integration tools - Strong analytical skills to assess system issues and develop effective solutions - Familiarity with troubleshooting methodologies and best practices - Ability to communicate technical information clearly to non-technical stakeholders Additional Information - The candidate should have minimum 5 years of experience in SAP CRM Sales - This position is based at our Bengaluru office - A 15 years full time education is required 15 years full time education About Accenture We work with one shared purpose to deliver on the promise of technology and human ingenuity Every day more than 775 000 of us help our stakeholders continuously reinvent Together we drive positive change and deliver value to our clients partners shareholders communities and each other We believe that delivering value requires innovation and innovation thrives in an inclusive and diverse environment We actively foster a workplace free from bias where everyone feels a sense of belonging and is respected and empowered to do their best work At Accenture we see well-being holistically supporting our people s physical mental and financial health We also provide opportunities to keep skills relevant through certifications learning and diverse work experiences We re proud to be consistently recognized as one of the World s Best Workplaces TM Join Accenture to work at the heart of change Visit us at Equal Employment Opportunity Statement All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by federal state or local law Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process Accenture is committed to providing veteran employment opportunities to our service men and women

📌 Application Support Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru