Key Responsibilities Welcome and assist hotel guests and banquet clients in a warm and professional manner Handle guest check-ins and check-outs smoothly Manage room and banquet bookings inquiries and reservations Answer phone calls emails and walk-in queries Coordinate with housekeeping management and banquet teams Maintain accurate guest records and billing information Handle guest concerns or complaints politely and escalate when required Ensure the reception area is clean organised and presentable Requirements Previous experience as a front desk receptionist or in hospitality is preferred Excellent communication and interpersonal skills Skilled appearance and positive attitude Basic computer knowledge booking systems MS Office Ability to multitask and stay calm under pressure Willingness to work flexible shifts including weekends and holidays What We Offer Friendly and supportive work environment Opportunity to grow within the hospitality industry Competitive salary and benefits On-the-job training Job Type Full-time Pay Up to 10 000 00 per month Benefits Food provided Paid time off Work Location In person

📌 Hotel Receptionist (Gaya)
🏢 BB Hotel and Banquet Hall
📍 Gaya