Store Manager Boutique Head - Ensemble India s first Multi designer store Location Mehrauli Delhi Experience 10-15 years in luxury fashion premium retail Mandatory Managed 30-40 Cr annual store revenue Role Overview The Store Manager will be responsible for driving revenue delivering exceptional luxury client experiences and leading a high-performing store team for a multi-designer Indian luxury boutique This role requires deep expertise in luxury retail operations high-value client management people leadership and P L ownership The incumbent will act as the custodian of brand experience ensuring flawless execution across sales service operations and visual standards Key ResponsibilitiesRevenue Business Performance Own store P L with accountability for 50 Cr annual turnover Drive sales across bridal couture and occasion wear categories Develop and execute store-level sales strategies to achieve monthly quarterly and annual targets Monitor key KPIs conversion AOV UPT repeat clientele and client acquisition Collaborate with HO on pricing promotions and new designer launches Client Experience Relationship Management Personally manage UHNI HNI and bridal clients Build and nurture a solid clienteling culture with a focus on repeat and referral business Ensure bespoke luxury service standards from appointment booking to post-delivery follow-ups Handle escalations special requests and made-to-order timelines with sensitivity and discretion Team Leadership People Management Lead mentor and develop a team of senior sales stylists tailors CRM and operations staff Set clear performance expectations and conduct regular reviews Train teams on product knowledge luxury selling skills styling and etiquette Ensure optimal staffing rostering and productivity management Operations Store Excellence Oversee end-to-end store operations including Inventory planning stock movement Trial room management and customization workflows Vendor coordination and designer liaison Cash billing and compliance processes Maintain high VM and visual storytelling standards aligned with brand identity Ensure SOP adherence and audit readiness at all times Inventory Designer Management Work closely with designers and buying teams on Collection planning and replenishment Sell-through analysis and slow-moving inventory Ensure accurate stock reconciliation and shrinkage control Manage sample handling alterations and couture timelines Reporting Strategic Inputs Prepare and present monthly business reviews to leadership Provide insights on customer trends product performance and market competition Support expansion initiatives pop-ups exhibitions and trunk shows Desired Candidate Profile 10 years of experience in luxury fashion premium retail Proven track record of managing 30 Cr store revenue Strong exposure to Indian couture bridal or high-end occasion wear Exceptional client relationship and luxury service orientation Strong leadership negotiation and problem-solving skills Well-groomed articulate and brand-aligned personality Comfortable working with high-pressure timelines and demanding clientele What We Offer Leadership role with a prestigious luxury Indian brand High visibility with founders and senior leadership Competitive compensation performance incentives Opportunity to shape store strategy and client experience Job Type Permanent Pay 120 000 00 - 160 000 00 per month Benefits Cell phone reimbursement Paid time off Work Location In person
📌 Store Manager (New Delhi)
🏢 ENSEMBLE
📍 New Delhi
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