Role & responsibilities

- Manage room bookings, availability, and rate updates in the Property Management System (PMS).
- Handle all reservation inquiries via phone, email, or OTAs in a professional and timely manner.
- Coordinate with OTAs to maintain updated listings, offers, and promotions.
- Upsell room categories, packages, and special offers to maximize revenue.
- Work closely with the Sales & Marketing team on group bookings, corporate tie-ups, and MICE requirements.
- Ensure accuracy of booking confirmations and guest details.
- Liaise with the Front Office and Operations team in Valsad to ensure smooth check-ins and guest experience.
- Monitor reservation trends and provide inputs for improving occupancy and sales.

REQUIRED QUALIFICATIONS

- Bachelor's degree in Marketing, Business Administration, Hotel Management EXPERIENCE
- 1- 3 years of experience in reservations, front office, or OTA management (hospitality industry preferred).
- Experience in hotels, resorts,



hospitality, or event venues is preferred. Exposure to Corporate Sales, MICE Sales, or Digital Marketing is an added advantage.
- Solid communication skills and a passion for hospitality sales are encouraged to apply.

REQUIRED SKILLS

- Good communication and interpersonal skills.
- Basic understanding of sales and business development principles.
- Willingness to learn digital marketing, SEO, and social media practices. • Familiarity with OTA platforms and online booking systems is a plus.
- Well-organized with good follow-up and time-management skills.
- Proficiency in Microsoft Office; exposure to CRM tools preferred.
- Self-motivated, target-driven, and customer-focused approach.
- Willingness to travel for client meetings and industry events as required

📌 Reservation Executive | Hospitality | OTA & Hotel Bookings | Mumbai
🏢 Woods Hospitality
📍 Mumbai