Role & responsibilities

- Coordinate with HR, IT, IBM and other implementation partners to gather, analyse and document business requirements.

- Prepare Business Requirement Documents (BRDs), functional specifications & process flows

- Support HRMS enhancement projects (SAP SuccessFactors/Oracle HCM/Workday or similar platforms) from requirement gathering to deployment.

- Perform system configuration validation, User Acceptance Testing (UAT), defect tracking and production verification.

- Monitor project timelines, follow up with development teams and ensure timely delivery of agreed milestones.

- Troubleshoot system issues, coordinate resolutions and provide end-user support.

- Identify opportunities to simplify HR processes using AI, workflow automation, digital forms and system integrations.





- Work closely with HR Business Partners to review organizational structures, position attributes and master data quality.

- Maintain project documentation, test evidence, release notes and user guides.

- Support change management activities including user communication and training.

Preferred candidate profile

02 years of relevant experience in HRMS, HR Technology, Business Analysis, Process Automation or Digital HR. 2+ years of experience in SAP SuccessFactors, Oracle HCM, Workday or similar HRMS platforms will be an added advantage. Ke

📌 HR Officer - Mumbai
🏢 Parle
📍 Mumbai