Role Purpose

Lead the profitability and portfolio management agenda for the Group Credit Life business by driving strategic pricing governance, portfolio optimization, financial performance monitoring, and data-driven business decision support. The role will partner closely with Business, Actuarial, Finance, Underwriting, Product, and Strategy teams to enable sustainable and profitable growth.

Key Responsibilities

Portfolio Profitability & Strategic Management

- Own end-to-end profitability management of the Group Credit Life portfolio across products, partners, customer segments, and distribution channels.
- Drive portfolio steering initiatives through deep analysis of claims, persistency, pricing adequacy, commissions, and operating costs.
- Monitor embedded margins, loss ratios, and overall portfolio health to ensure sustainable business growth.
- Identify profitability improvement opportunities and recommend strategic interventions to leadership.

Pricing Governance & Commercial Evaluation

- Lead pricing governance for new and renewal Group Credit Life deals in collaboration with Actuarial and Underwriting teams.
- Evaluate commercial viability and long-term profitability of strategic partnerships and large-ticket opportunities.
- Establish pricing guardrails, approval matrices, and profitability thresholds.

Business Analytics & Insights

- Generate actionable insights through trend analysis on claims, customer behavior, renewals, and portfolio mix.
- Lead automation and digitization initiatives for profitability reporting and business intelligence.
- Develop predictive and scenario-based models for business planning and profitability forecasting.

Cross-functional Leadership

- Partner with Sales, Product, Finance, Operations, Actuarial, Risk,



and Strategy teams to align growth with profitability objectives.
- Influence business strategy through analytical insights and financial evaluation.
- Support senior leadership in annual planning, budgeting, forecasting, and strategic reviews.

Governance & Controls

- Ensure adherence to internal profitability benchmarks, risk frameworks, and regulatory requirements.
- Strengthen governance around pricing approvals, portfolio monitoring, and partner-level performance tracking.
- Support audit, compliance, and management review requirements related to business profitability.

Team Leadership

- Lead and mentor a high-performing profitability and analytics team.
- Drive capability building in analytics, business finance, portfolio management, and reporting automation.
- Foster a data-driven performance culture within the function.

Desired Candidate Profile

- Strong understanding of Group Credit Life and lender-led insurance business models.
- Proven experience in profitability management, portfolio analytics, pricing strategy, or business finance within life insurance.
- Robust commercial acumen with ability to balance growth and margin objectives.
- Excellent analytical, stakeholder management, and strategic thinking capabilities.
- Ability to influence senior stakeholders and drive cross-functional initiatives.

Preferred Qualifications

- MBA / CA / Actuary / Statistics / Engineering from reputed institutions preferred.
- 812 years of relevant experience in Life Insurance, preferably in Group Business, Credit Life, Business Finance, or Strategy.
- Strong exposure to analytics and BI tools such as Qlik Sense, Power BI, SQL, or advanced Excel-based modeling.
- Experience in strategic partnerships and banking/NBFC ecosystems would be preferred.

📌 Senior Manager/Chief Manager - Lead, Channel Profitability (Mumbai)
🏢 ICICI Prudential Life
📍 Mumbai