Full job description Job Title Female Customer Care Technical Support Executive - 3CX VoIP PBX ATA Hiring Company Swoop On behalf of an Australian VoIP Telecom Company Location 4es4 Mani Casadona Kolkata West Bengal 700160 - Work from Office Work Hours 3 30 AM to 1 30 PM IST aligning with Australian Eastern Time About the Role Delsat is hiring on behalf of an Australian VoIP and telecom provider We are looking for a mature technically skilled Customer Care Executive with hands-on experience in 3CX VoIP PBX and ATA devices You will provide customer support to Australian clients and ensure smooth operations of telecom services Key Responsibilities Handle customer calls emails and chat inquiries professionally Provide first-level technical support for 3CX VoIP PBX and ATA devices Assist in setup configuration and troubleshooting of telecom systems Maintain accurate customer records in the CRM Escalate complex issues to senior engineers when needed Work collaboratively with the technical team to resolve issues promptly Requirements Excellent English communication skills spoken written with a neutral accent Experience in customer care or technical support Solid hands-on knowledge of 3CX VoIP PBX and ATA devices Understanding of VoIP technologies SIP and networking basics Reliable mature and punctual with the ability to work early morning shifts Preferred Qualifications Experience supporting Telecom VoIP companies Prior work in telecom or IT support environments Salary Competitive - based on skills and experience Job Types Full-time Permanent Pay 15 000 00 - 35 000 00 per month Experience 3CX VoIP PBX and ATA devices 1 year Required Language Fluent English Required Work Location In person Speak with the employer 91 (phone hidden) Expected Start Date 15 10 2025 Job Types Full-time Permanent Pay From 7 000 00 per month Benefits Cell phone reimbursement Food provided Health insurance Life insurance Paid sick time Paid time off Provident Fund Work from home Education Higher Secondary 12th Pass Preferred Experience six 1 year Preferred Language English Required Bengali Preferred Location Kolkata West Bengal Preferred Work Location In person

📌 Female Tele Calling Executive (West Bengal)
🏢 Pareshnet
📍 West Bengal