Education Qualification Engineer - B E B Tech MCA Skills Secondary - Behavioral Aptitude Data Related Skills 5 - Expert Secondary - Behavioral Aptitude People skills 5 - Expert Tertiary - Behavioral Microland Skills Execution Excellence 5 - Expert Tertiary - Behavioral Aptitude Tasks Related Skills 5 - Expert Certification Technology IT Service Management Certifications ITIL Intermediate Certificate Details Network Fundamentals 1 Should possess positive knowledge and sound understanding of networking concepts 2 Should be able to understand Explain scenarios have working knowledge and be able to trouble shoot all network protocols 3 Understand Routers Switches Firewalls and various NW products Operating Systems 1 Should possess hands on experience on Windows Linux OS 2 Should be able to understand various OS components and its functionality 3 Should be able to troubleshoot issues with various processes 4 Understanding of virtualization Database 1 Intermediate skills sets on MSSQL MYSQL database 2 Write and execute basic SQL queries 3 Tool - Generic Experience in setting up monitoring tools 4 Prior experience on any one Enterprise level tools like BMC Patrol Nagios Zenoss 5 Setting up parameters thresholds action profiles 6 Experience with integration with ITSM tools 7 Monitoring using SNMP WMI and WINRM 8 Understand the distributed architecture of monitoring solution 9 Understand and configure NW Server Website Database monitoring 10 Knowledge on reporting features Location India - Bengaluru Created On 22-Sep-2025