About the Role We are seeking a proactive and customer-focused Telecaller Healthcare to support our pharmacy operations The ideal candidate should have excellent communication skills in Hindi and English basic knowledge of pharmacy healthcare operations and the ability to manage customer interactions with professionalism and empathy Key Responsibilities Pharmacy Operations Ensure smooth day-to-day operations of the pharmacy including inventory management and timely dispensing of medications Accurately read and interpret prescriptions to provide patients with the correct medication or suggest alternatives if required Customer Handling Assist customers with medication inquiries and provide professional guidance on the proper use of prescribed drugs Address customer concerns and maintain excellent service standards to ensure high levels of customer satisfaction Technical Expertise Apply technical knowledge of pharmaceutical products to educate and inform customers about drug interactions side effects and storage instructions Stay updated with the latest developments in the pharmaceutical industry Communication Maintain effective communication with customers in both Hindi and English to build trust and rapport Coordinate with team members to ensure seamless operations and address any operational challenges proactively Operational Efficiency Monitor stock levels and coordinate with suppliers to ensure uninterrupted availability of medicines Maintain accurate records of sales stock and customer interactions in compliance with company policies Requirements Graduate Diploma Pharmacy or Healthcare background preferred Minimum 1-3 years of experience in telecalling customer service or healthcare pharmacy operations Excellent communication skills in Hindi and English Basic knowledge of medicines prescriptions and pharmacy practices Job Type Full time Pay 25 000 00 - 30 000 00 per month Work Location In person