We are India s largest Picture Framing company with World-class Picture Framing Machines Raw Materials Technology Over 20 years of Expertise in the Picture Framing Industry State of Art facility to produce International Standard Photo Frames Frames Art Mirror Frames using World-class machines mostly from Europe USA Expertise goes beyond frame manufacturing to Training of Framing upkeep of framed art for Museums Institutions Over 20 renowned Global Partners represented in India exclusively for their Machines Consumables Having branches in Kolkata Mumbai New Delhi Bangalore and Hyderabad Job Overview We are seeking dynamic and motivated Customer Care Professional to join our team The ideal candidate will be responsible for identifying business opportunities building customer relationships and driving sales growth This is an excellent chance for freshers or early-career professionals to grow within a thriving organization Key Responsibilities Handle inquiries from distributors B2B clients and customers efficiently Follow up with clients to nurture relationships and ensure customer satisfaction Manage international client communications and oversee order processing Maintain and update feedback order details and sales data using MS Excel and sales applications Provide clients with necessary information via email in a timely manner Forward incoming calls to the appropriate team members for resolution Conduct market research to analyse competitor pricing and product trends Coordinate with clients regarding pending payments and ensure timely follow-ups Address customer queries through phone calls emails and chats to provide quick and effective solutions Required Skills Qualifications Bachelors degree in any discipline Strong English communication skills Strong expertise in MS Office Advance Excel Google Sheet PowerPoint Work Experience Min 1 year in Calling and client communication Job Type Full-time Job Type Full time Pay 15 000 00 - 25 000 00 per month Benefits Cell phone reimbursement Leave encashment Paid sick time Paid time off Provident Fund Education Bachelor s Required Experience Customer service 1 year Preferred Language Fluent English Hindi Required Work Location In person

📌 Back Office Cum Customer Care Executive (Maharashtra)
🏢 lion picture & frames
📍 Maharashtra