About the role Responsible for Payroll operations for UK Tesco Bank ROI and One Stop colleagues You will be responsible for - Developing and leading a high performing team creating an environment for success by setting direction and coaching them to succeed through inspiring conversations every day Refer to the expectations of a manager at Tesco- the minimum standards Initiates and designs continuous improvements initiatives to drive performance within their teams Accountable for achieving teams objectives stakeholder management and escalation management Making decisions within policy and procedure framework to deliver business plans Mentoring career development conversations and performance management Initiates and crafts continuous improvements initiatives to drive performance within their teams Accountable for achieving teams objectives partner management and issue management Making decisions within policy and procedure framework to deliver business plans Deliver acceptable scores on WMTY and GPTW surveys and maintain right level of motivation while ensuring optimum resource utilization Deliver operations excellence every time on time with best of accuracy efficiency by following key critical metrics and SLA for Payroll 17 diverse processes 12 different teams which is in accordance to respective legislation and agreements Deliver additional projects through efficiency and continuous improvements Build a controlled environment that minimal business risk and exposure You will need Experience in a transactional service based environment preferred Background of working in a UK Payroll environment is desirable though it s not a must Stakeholder management experience mandatory Experience in set up of a new process or transition desirable Should have a min of 2 years of experience as a Manager of Payroll Admin mandatory Should have a min of 4 years of experience as People Management mandatory managing a team of 8 colleagues Whats in it for you At Tesco we are committed to providing the best for you As a result our colleagues enjoy a unique differentiated market- competitive reward package based on the current industry practices for all the work they put into serving our customers communities and planet a little better every day Our Tesco Rewards framework consists of pillars - Fixed Pay Incentives and Benefits Total Rewards offered at Tesco is determined by four principles - simple fair competitive and sustainable Salary -Your fixed pay is the guaranteed pay as per your contract of employment Performance Bonus -Opportunity to earn additional compensation bonus based on performance paid annually Leave Time-off - Colleagues are entitled to 30 days of leave 18 days of Earned Leave 12 days of Casual Sick Leave and 10 national and festival holidays as per the company s policy Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets Tesco enables colleagues to participate in voluntary programmes like NPS and VPF Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family Our medical insurance provides coverage for dependents including parents or in-laws Mental Wellbeing - We offer mental health support through self-help tools community groups ally networks face-to-face counselling and more for both colleagues and dependents Financial Wellbeing - Through our financial literacy partner we offer one-to-one financial coaching at discounted rates as well as salary advances on earned wages upon request Save As You Earn SAYE - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch football field badminton and volleyball courts along with indoor games encouraging a healthier lifestyle About Us Tesco in Bengaluru is a multi-disciplinary team serving our customers communities and planet a little better every day across markets Our goal is to create a sustainable competitive advantage for Tesco by standardising processes delivering cost savings enabling agility through technological solutions and empowering our colleagues to do even more for our customers With cross-functional expertise a wide network of teams and robust governance we reduce complexity thereby offering high-quality services for our customers Tesco in Bengaluru established in 2004 to enable standardisation and build centralised capabilities and competencies makes the experience better for our millions of customers worldwide and simpler for over 3 30 000 colleagues Tesco Business Solutions Established in 2017 Tesco Business Solutions TBS has evolved from a single entity traditional shared services in Bengaluru India from 2004 to a global purpose-driven solutions-focused organisation TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science With over 4 400 highly skilled colleagues globally TBS supports markets and business units across four locations in the UK India Hungary and the Republic of Ireland The organisation underpins everything that the Tesco Group does bringing innovation a solutions mindset and agility to its operations and support functions building winning partnerships across the business TBS s focus is on adding value and creating impactful outcomes that shape the future of the business TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent transformation and value creation