Job Title Client Acquisition Executive Manager Leader Business Development Location Andheri Mumbai Industry E commerce Reports To The Co- Founder of the company Job Summary As an Client Acquisition Manager in the e-commerce domain you will be the first point of contact for clients ensuring a smooth and impact full on-boarding experience From configuring services to managing client expectations youll guide clients through the on-boarding journey while aligning their goals with our offerings In addition to managing on-boarding activities you ll be responsible for driving service adoption identifying revenue opportunities and providing data driven insights for continuous improvement We are looking for someone who can communicate with the US clients and is comfortable working with data understands e-commerce processes and can translate technical details into simple client-friendly solutions We are looking for someone who is comfortable working with data understands e-commerce processes and can translate technical details into simple client-friendly solutions Roles and Responsibilities Welcome and onboard new clients delivering a clear understanding of services offered and how they bring value Collaborate with the internal Operations and Product teams to set up client accounts and customise on-boarding based on e-commerce needs Understand and document client expectations including Legal Financial and Compliance considerations Work closely with our internal team to showcase early value to the client Conduct weekly check-in calls with clients to track on-boarding progress and provide timely updates Take complete accountability for on-boarding metrics and ensure high completion and satisfaction rates Drive service and feature adoption through product education and tailored walk through Analyse customer data and feedback to proactively address recurring challenges and streamline processes Support revenue generation by identifying and converting up-sell cross-sell opportunities Collaborate with internal teams to implement feedback and continuously improve the on-boarding experience Desired Candidate Profile Experience in a client-facing role preferably within e-commerce Services Prior experience with International or US clients Comfortable working with data and spreadsheets to track on-boarding metrics analyse client performance and generate insights Strong communication and presentation skills with the ability to explain technical concepts in a simple relatable way Confident in handling objections and taking full ownership of client relationships Agile solution-oriented thinker who can adapt quickly to shifting priorities A proactive attitude with a keen focus on delivering value and supporting client success Good to Have Familiarity with e-commerce platforms or tools e g Shopify Magento Woo Commerce Basic knowledge of CRM or on-boarding automation tools Prior experience in a metrics KPI-driven customer success environment Job Type Full-time Pay 60 000 00 - 100 000 00 per month Perks Provident Fund Ability to commute relocate Mumbai Maharashtra Reliably commute or planning to relocate before starting work Required Application Question s What is your notice period Current CTC in Lacks Per Annum Expected CTC in Lacks per Annum This is a Work from Office role Would you be comfortable for the same Experience Client Relationship management 2 years Required Work Location In person

📌 Client Acquisition Executive / Manager / Leader (business Development) (Maharashtra)
🏢 D Analytical Support
📍 Maharashtra