This role is for one of our clients Industry IT Services and IT Consulting Seniority level Mid-Senior level Min Experience 5 years JobType full-time We are looking for a Salesforce Delivery Lead - CRM Transformation to drive the successful execution of Salesforce-driven business initiatives This role goes beyond traditional project management it requires ownership of delivery outcomes robust business alignment and the ability to orchestrate teams timelines and stakeholders to ensure Salesforce solutions create real operational impact You will act as the central execution anchor across business technology and external partners ensuring Salesforce programs are delivered with speed quality and measurable value in an Agile delivery model What You ll Own Salesforce Program Delivery Ownership Take end-to-end accountability for Salesforce initiatives from demand intake through release and adoption Translate business priorities into executable delivery plans with clear milestones and success metrics Ensure Salesforce implementations and enhancements are aligned with strategic business outcomes Agile Execution Team Leadership Drive Agile delivery across Salesforce workstreams ensuring predictable sprint execution and release cycles Facilitate Agile operating rhythms including sprint planning backlog grooming reviews and retrospectives Enable delivery teams by removing blockers managing dependencies and maintaining execution velocity Stakeholder Business Partnership Act as the primary delivery partner for business leaders ensuring clarity on scope timelines and trade-offs Balance competing priorities across business units IT vendors and leadership Communicate progress risks and outcomes with confidence and transparency Governance Risk Quality Control Establish delivery governance frameworks to manage scope change and quality Proactively identify delivery risks and implement mitigation plans before issues escalate Ensure Salesforce best practices security standards and quality benchmarks are followed Cross-Team Coordination Work closely with Salesforce developers architects admins and QA teams to align execution with design intent Coordinate with external partners and system integrators where applicable Support integration initiatives involving third-party platforms APIs and enterprise systems Ideal Candidate Profile Core Experience 5-11 years of professional experience with at least 3 years leading Salesforce-focused delivery or programs Proven track record delivering Salesforce solutions such as Sales Cloud Service Cloud or custom CRM platforms Hands-on experience running Agile delivery models in fast-paced environments Delivery Leadership Skills Strong ownership mindset with the ability to drive outcomes not just manage tasks Excellent stakeholder management skills with confidence engaging senior business and technical leaders Highly organized structured and comfortable managing multiple parallel initiatives Tools Methodologies Deep familiarity with Agile Scrum frameworks Experience using delivery and collaboration tools such as JIRA Confluence Asana or similar Understanding of Salesforce release cycles dependency management and delivery constraints Certifications Good to Have Scrum Master CSM PMI-ACP PMP PRINCE2 or Salesforce-related certifications Experience delivering large-scale CRM or enterprise transformation programs What Success Looks Like Salesforce initiatives are delivered on time within scope and with strong business adoption Stakeholders have confidence in delivery timelines and execution discipline Teams operate with clarity focus and reduced delivery friction Salesforce platforms evolve as stable scalable enablers of business growth Why This Role Matters You will play a critical role in shaping how Salesforce supports core business operations You ll have visibility across strategy execution and adoption not just delivery mechanics This role offers a path toward Program Leadership CRM Strategy or Enterprise Transformation roles We may use artificial intelligence AI tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses These tools assist our recruitment team but do not replace human judgment Final hiring decisions are ultimately made by humans If you would like more information about how your data is processed please contact us

📌 Salesforce Delivery Lead – Crm Transformation (India)
🏢 Weekday`
📍 India