Job description The Receptionist at our homeopathy clinic serves as the first point of contact for patients and visitors ensuring a welcoming and effective experience This role involves managing front desk operations scheduling appointments handling inquiries and maintaining accurate records to support the clinic s daily functions Key Responsibilities 1 Patient Reception Greet and welcome patients and visitors warmly upon arrival ensuring a positive first impression Direct visitors to the appropriate person or department as needed 2 Appointment Management Schedule reschedule and cancel patient appointments ensuring accuracy and optimal use of clinic resources Coordinate with medical staff to confirm availability and manage any scheduling conflicts 3 Communication Handling Answer and direct phone calls to the appropriate departments or individuals Respond to patient inquiries about treatments services and clinic policies courteously and professionally 4 Record Maintenance Maintain patient records and ensure all information is accurate and up to date Ensure confidentiality and compliance with data protection regulations 5 Administrative Support Assist with administrative tasks such as data entry filing and inventory management of office supplies Manage billing and payment processing as required 6 Patient Support Provide patients with information about the clinic s services treatment options and general homeopathy practices Address patient complaints or concerns promptly escalating issues to the appropriate department when necessary 7 Cash Handling and Deposition Handle daily cash transactions maintain accurate records of payments received and deposit cash in bank accordance with clinic protocols 8 Collaboration Work closely with medical staff to ensure seamless patient experiences Participate in team meetings to discuss improvements in front desk operations and patient care strategies Job Type Full-time Pay 10 000 00 - 15 000 00 per month Benefits Provident Fund Work Location In person