About ARMMAN Founded in 2008 ARMMAN s mission is to enable healthy pregnancy safe delivery and safe childhood for women and children in India ARMMAN leverages mHealth to create cost-effective and scalable systemic solutions to improve access of pregnant women and mothers to preventive information and services and train health workers to reduce maternal and child mortality and morbidity Our programs have reached over 40 million women and over 3 lakh health workers across 20 states to date ARMMAN has received several awards and honours including the Skoll Award for Social Entrepreneurship 2020 and MIT Elevate Prize 2021 as well as grants from Co-Impact Google org USAID and others Role Overview The IT Executive is responsible for managing and maintaining the organization s IT infrastructure including hardware software and networking systems This role involves hardware maintenance of laptops and printers Roles and Responsibilities Install configure and maintain desktops laptops printers scanners and other peripherals Perform routine hardware inspections and diagnostics Troubleshoot and resolve hardware-related issues promptly Maintain an updated inventory of IT hardware recommend replacements or upgrades as needed Coordinate with vendors for hardware procurement and manage AMC Annual Maintenance Contracts Install update and maintain operating systems and software applications Apply security patches and ensure compliance with organizational standards Troubleshoot software-related issues and provide end-use support Ensure software licenses are current and legally compliant Enforce antivirus management and regular patch updates to maintain security hygiene Set up and maintain network infrastructure including routers switches firewalls and Wi-Fi access points Monitor network performance and implement optimizations for efficiency Resolve network connectivity issues and escalate major outages when required Manage network security through firewall rules antivirus systems and access control policies Provide Level-1 technical support for hardware software and network issues Log track and resolve IT service requests efficiently Train users on basic IT functions tools and security best practices Support email configuration peripheral setup and user onboarding offboarding processes Monitor system health and performance using standard tools Implement and manage data backup strategies and disaster recovery procedures Conduct periodic IT security audits and apply necessary corrective measures Ensure compliance with ISO 27001 and ISO 27701 standards during audits and assessments Maintain detailed documentation of IT assets configurations and procedures Prepare reports on IT operations incidents audit findings and resolutions Document incident handling processes and maintain logs for compliance and review Administer user accounts and permissions using Active Directory Manage access control and email accounts including Office 365 configurations Maintain user activity logs and access audits as per compliance norms Qualification Skills Thoroughness and accuracy in performing tasks including data entry record-keeping and document preparation Ability to prioritize tasks manage time effectively and maintain an organized workspace Positive communication skills and the ability to work in a team Capability to handle multiple tasks and projects simultaneously without compromising quality Bachelor s degree in Computer Science Information Technology or a related field 2 years of experience in IT support system administration or a similar role Proficiency in managing Windows Linux and MacOS environments Hands-on experience with networking protocols firewalls and security solutions How To Apply Interested candidates please send the application with your updated resume to careers armman org Please use Executive IT - Delhi as the subject line for the application mail Job Type Full-time Pay 20 000 00 - 30 000 00 per month Benefits Health insurance Provident Fund Work Location In person

📌 It Executive (New Delhi)
🏢 ARMMAN
📍 New Delhi