Capgemini is seeking a director-level executive to lead Sales Order Management Transportation As part of the Intelligent Supply Chain Operations ISCO practice this role will shape the future of order management operations and drive best-in-class technology-enabled processes as well as integrate this function with its downstream transportation and logistics function Primary Skills Key Responsibilities Lead an ISCO engagement cross-functional global projects managing scope risk results and profitability Act as the primary point of contact for clients in the area of sales order management Drive process improvement and transformation using digital tools and automation Present confidently to client leadership and large audiences Develop and market new services and solutions in the order management space Strategically aligning people and resources to meet evolving market needs Implement effective recruitment strategies to build high-performing teams Promote knowledge sharing and contribute to learning programs Represent delivery in client pursuits and demonstrate strong delivery leadership Client Engagement Focus Own the end-to-end sales order management process and ensure accurate timely order fulfillment reporting Partner with client stakeholders to influence upstream and downstream processes Demonstrate ownership collaboration and curiosity in understanding order flows and business impact Develop and maintain controls and guidelines for order and delivery accuracy Understand the implications of underperformance on customer satisfaction and compliance Mentor teams to shift from transactional service delivery to strategic supply chain ownership Establish frameworks for client satisfaction and continuous improvement Secondary Skills Our Ideal Candidate 15 years of experience in supply chain operations with a focus on sales order management and transformation Proven leadership managing large distributed teams Expertise in order fulfillment analysis supply chain reporting and performance metrics for primary and secondary SC operations Strong problem-solving analytical thinking and influencing skills Deep understanding of order-to-cash processes and ERP systems e g SAP SD Oracle SCM Salesforce Excellent communication skills to engage with clients and senior stakeholders Ideally an industry expertise in AgriBusiness and consumer goods Qualifications Postgraduate degree MBA in Supply Chain or Operations preferred 8-10 years in senior supply chain roles ideally in shared service environments Professional certifications such as APICS CPIM or CSCP are a plus Adaptability to work across teams and shifts Ref code 299990-en GB Posted on 23 Nov 2025 Experience level Experienced Professionals Contract type Permanent Location Chennai ex Madras Business unit Business Services Brand Capgemini Skilled communities Delivery Excellence

📌 Engagement Executive-scm | 15+ Years | Chennai (Tamil Nadu)
🏢 Capgemini Engineering
📍 Tamil Nadu