Designation CONSULTANT No of Positions 1 Experience 4 5-8 Years Skill Primary Project Management Skills ERS -Project Management-Agile SCRUM Qualification B-Tech Posting JD attached 1 To validate analyses eg Root Cause Analysis Trend Analysis and reports to facilitate performance in tasks to be presented to key business stakeholders 2 To ensure positive customer feedback satisfaction thorugh active participation in customer meetings to understand any issues faced 3 To validate Change Order Implementation Plan Human Error Compliance and participate in Capacity planning 4 To perform value addition activities such as mentoring administrators team members preparing SOPs maintaining effective documentation simultaneously and Knowledge sharing In addition act as a liaison to the business segment facilitating effective communication and presentation to key business stakeholders as when required 5 To ensure on-time resolution quality compliance of escalated tickets incident as per the agreed SLA

📌 Consultant (Noida)
🏢 HCLTech
📍 Noida