CounsellorcumTelecaller The CounsellorcumTelecaller is a dual function role you will take charge of both telecalling activities inbound outbound and providing professional counselling guidance Your goal is to engage prospective clients students nurture them through followup cycles and assist with conversions enrolments while maintaining accurate records and collaborating with internal teams Telecalling Make highvolume inbound outbound calls to leads Provide program service info and qualify prospects CounsellingDeliver oneonone or group counselling facetoface or virtual Align individual goals with course program options Handle objections and close consultations Reporting InsightsTrack daily weekly throughput calls enquiries conversions Share feedback to refine scripts campaigns and program messaging Team CollaborationWork with Marketing Admission and Academic teams for seamless followup and improved conversion Qualifications Experience Minimum Requirement Bachelor s degree e g Psychology Commerce Education Arts preferred Experience 6 months-2 years in telecalling admissions counselling or sales roles Freshers with exceptionally good communication skills English Kannada Skills Attributes Excellent verbal English and at least conversational Hindi local language proficiency an advantage Empathetic listener with aptitude for building rapport and addressing concerns Resilient ability to handle objections and rejection while staying professional Persuasive closing skills without being pushy Computersavvy Familiarity with MS Office email and CRM tools Strong organisational skills maintain accurate logs manage multiple leads follow deadlines Job Type Full time Pay 13 500 00 - 15 500 00 per month Language Hindi Preferred English Preferred Work Location In person

📌 Counsellor?cum?telecaller (Karnataka)
🏢 City College
📍 Karnataka