Overview Zyga Solutions Pvt Ltd a US-based healthcare BPO seeks Client Relationship Officers US Voice to manage communication with patients physicians and vendors ensuring efficient and professional service Responsibilities Answer incoming calls and assist with patient care needs Schedule patient appointments in the practice management system Provide information to physicians patients and family members Maintain professionalism and friendliness in all interactions Address inquiries and resolve issues efficiently Ensure accuracy and timeliness in all tasks Requirements Strong command of English and excellent communication skills 1-5 years of experience in international telecalling handling global clients preferably American clients Experience in healthcare or patient care coordination is a plus Candidates with an American accent preferred Excellent multitasking and time management skills Willingness to work night shifts 07 30PM to 3 30 AM 08 30 PM to 04 30 AM from our office at Vellayambalam Trivandrum Immediate joiners preferred with local candidates from Trivandrum preferred Job Types Full time Permanent Pay 20 000 00 - 25 000 00 per month Benefits Paid sick time Provident Fund Work Location In person Speak with the employer 91 (phone hidden)