Key Responsibilities Business Requirements Gathering o Engage with stakeholders to understand business needs objectives and challenges o Gather document and analyse business requirements and ensure alignment with the project s goals o Lead and facilitate workshops interviews and requirement gathering sessions with internal teams and clients Process Improvement Documentation o Analyse existing business processes identify inefficiencies and suggest process improvements o Document functional and technical specifications in a clear and concise manner o Create use cases user stories and process flow diagrams for stakeholders and development teams Solution Design Implementation o Collaborate with IT teams to translate business requirements into technical solutions o Assist in the design of IT systems ensuring they meet business objectives and improve operational efficiency o Participate in system testing and validation to ensure alignment with business requirements Stakeholder Management Communication o Serve as a liaison between business users technical teams and management o Present findings reports and recommendations to senior leadership and project stakeholders o Ensure clear and consistent communication across project teams and with clients Data Analysis Reporting o Analyze business data and performance metrics to identify trends risks and opportunities o Generate reports and dashboards to monitor business performance and project progress Change Management Training o Assist in managing change within the organization by preparing training materials and conducting user training sessions o Support the deployment and adoption of recent solutions and technologies Project Coordination Delivery Support o Work closely with project managers to track project timelines deliverables and budgets o Monitor project progress and help resolve issues related to scope timelines and quality o Provide insights and recommendations to improve project delivery efficiency Required Skills Qualifications Bachelor s degree in Business Administration Computer Science Information Technology or related field Master s degree preferred 4-10 years of experience as a Business Analyst preferably in the IT Software industry and including at least 2-3 years in IOT telematics GPS software development Ed Tech Strong understanding of business analysis methodologies tools and best practices e g Agile Waterfall Proficiency in business analysis documentation including Business Requirements Documents BRDs Functional Specifications and Use Cases Experience in data analysis reporting and visualizations using tools like Excel Power BI or Tableau Excellent communication interpersonal and presentation skills Strong problem-solving and analytical thinking abilities Knowledge of enterprise software solutions ERP CRM is a plus Familiarity with software development lifecycle SDLC and IT project management practices Certification in Business Analysis e g CBAP CCBA is a plus Nice to Have Experience with project management tools like Jira Confluence or Trello Knowledge of automation tools or business intelligence software Understanding of cloud technologies and digital transformation initiatives Why Join Us At Norq we offer an exciting work environment that encourages growth innovation and collaboration We provide competitive salaries and ample opportunities for career advancement As a Business Analyst you will play a pivotal role in shaping our solutions and contributing to the success of our clients How to Apply Please submit your resume along with a cover letter highlighting your relevant experience and why you are the ideal candidate for this role to Minu Prashanth at careers norq in Job Type Full-time Pay Up to 80 000 00 per month Benefits Health insurance Provident Fund Schedule Day shift Monday to Friday Supplemental Pay Performance bonus Experience Business analysis 3 years Required Work Location In person

📌 Senior Business Analyst (Kerala)
🏢 NORQ Technology Solutions
📍 Kerala