JOB DESCRIPTION You are an operations expert passionate about optimizing financial processes and systems You have found the right team As a TCIO Operations Analyst in our Finance team you will spend each day implementing production tools and managing processing activities including adjustments reconciliations and data validations to support our firm s operational excellence Job responsibilities Support the operations team through the continuous on-boarding of strategic deliverables Engage with line of business operations and project partners to gather process improvements Manage relations communicating and presenting to various levels of stakeholders Solve for operational deficiencies by developing systemic or operational solutions Develop knowledge of the architecture and technical aspects of the infrastructure Escalate issues as needed to the appropriate team s and management Partner with Technology and various project teams designing new processes for implementation Work in an Agile work stream while meeting program goals and deadlines Required qualifications capabilities and skills Bachelor s degree in accounting finance or related discipline Excellent leadership interpersonal and time management skills Proven track record of large scale problem solving Strong Microsoft Office experience Strong verbal and written communication skills with the ability to present information at varying levels of detail depending on the audience in a concise manner Enthusiastic self-motivated effective under pressure Preferred qualifications capabilities and skills 3 years of financial services experience accounting reconciliation experience is a plus Able to develop clearly present and draw conclusions ABOUT US JPMorganChase one of the oldest financial institutions offers creative financial solutions to millions of consumers small businesses and many of the world s most prominent corporate institutional and government clients under the J P Morgan and Chase brands Our history spans over 200 years and today we are a leader in investment banking consumer and small business banking commercial banking financial transaction processing and asset management We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success We are an equal opportunity employer and place a high value on diversity and inclusion at our company We do not discriminate on the basis of any protected attribute including race religion color national origin gender sexual orientation gender identity gender expression age marital or veteran status pregnancy or disability or any other basis protected under applicable law We also make reasonable accommodations for applicants and employees religious practices and beliefs as well as mental health or physical disability needs Visit our FAQs for more information about requesting an accommodation ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing Our corporate teams are an essential part of our company ensuring that we re setting our businesses clients customers and employees up for success Operations teams develop and manage innovative secure service solutions to meet clients needs globally Developing and using the latest technology teams work to deliver industry-leading capabilities to our clients and customers making it easy and convenient to do business with the firm Teams also drive growth by refining technology-driven customer and client experiences that put users first providing an unparalleled experience